Brett Norton
Fresno,CA
Summary
Service-oriented professional with experience handling high-volume customer inquiries, maintaining accurate records, and tracking inventory in Excel. Supports park ranger duties through strong communication, attention to detail, and a steady approach to visitor needs, safety, and resource protection.
Overview
28
28
years of professional experience
Work History
Part Time Flexible Clerk/ Maintenance
Sierra Mini Storage
Visalia, CA
12.2017 - Current
- Promoted and sold storage units and packing supplies, effectively meeting clients' needs and enhancing sales.
- Managed high volume of inbound customer calls, addressing inquiries and providing detailed information promptly.
- Utilize an excel system to track inventory, generate sales reports, analyze customer data for performance insights and improvements.
- Input and maintained customer information in company's database, ensuring data integrity and accessibility.
Roofer Apprentice
CSET
Visalia, CA
11.1998 - 12.1999
- Install a variety of roofing materials, ensuring proper alignment, secure attachment, and adherence to project specifications.
- Applied adhesives and sealants to construction materials, enhancing durability and weather resistance.
- Cleared work sites by removing debris, vegetation, and obstructions, ensuring safe and organized construction activities.
- Assembled scaffolding and support structures for construction tasks.
- Utilize hand and power tools effectively and safely to perform construction tasks with precision and efficiency.
Education
Associate of Arts - Social Sciences
Fresno City College
Fresno, CA01-2022
GED/ Diploma -
Visalia Adult School
Visalia, CA01-2003
Skills
- Inventory management
- Data entry
- Microsoft Office proficiency
- Sales communication expertise
- Exceptional customer service abilities, ensuring client satisfaction and loyalty
- Basic bookkeeping
- Quick and adaptive learner, able to master new skills and concepts rapidly
- Team collaboration skills
- Self-motivated problem solver
- Microsoft Office proficiency
Timeline
Part Time Flexible Clerk/ Maintenance
Sierra Mini Storage
12.2017 - Current
Roofer Apprentice
CSET
11.1998 - 12.1999
Associate of Arts - Social Sciences
Fresno City College
GED/ Diploma -
Visalia Adult School