Brett Novicoff
Waterford,MI
Summary
Results-driven professional known for high standards and commitment to achieving goals. Extensive experience in managing and growing client portfolios while ensuring optimal team collaboration. Recognized for adaptability and fostering positive, results-oriented environment. Proficient in strategic account management and client relations.
Overview
14
14
years of professional experience
Work History
Senior Account Executive
Comcast Business
08.2024 - Current
- Delivered high-level presentations to C-suite executives, effectively communicating value propositions and service offerings.
- Executed contract negotiations that maximized profitability while maintaining long-term client partnerships.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Secured an average of 10 new accounts monthly to increase company revenue and drive market share.
Retail Sales Manager
AT&T
Auburn Hills, Michigan
03.2021 - 08.2024
- Conducted regular performance evaluations, mentoring employees to achieve professional growth goals.
- Established key performance indicators (KPIs) to measure sales effectiveness and drive accountability within the team.
- Developed and implemented strategic sales plans to drive revenue growth and market share expansion.
- Received commendations for Leveling Up my stores.
Retail Sales Consultant
AT&T
10.2017 - 03.2021
- Top 20 (17th) in market and Top 3 in ARSM year to date (PYTD) performance.
- Trained and mentored new sales associates on effective selling techniques.
- Developed and maintained strong relationships with repeat customers for loyalty growth.
- Led team meetings to share best practices and drive performance improvements.
Premise Technician
AT&T Pontiac District
11.2011 - 10.2017
- Responsible for the installation and maintenance for the U-Verse & DirecTV product.
- Proficient in all U-verse products & DirecTV services.
- Time management and organizational skills to meet targets.
Education
Dorsey Culinary Academy
Psychology
Oakland Community College
05.2010
Skills
- Contract negotiation
- Strategic sales planning
- Client relationship management
- High-level presentations
Accomplishments
- Received 100% TACR for 14 months straight.
- Equivalent to retail CSAT scores
- Completed Continuous Learning Series (2018)
- Selected for W!N Leadership Program (2018)
Timeline
Senior Account Executive
Comcast Business
08.2024 - Current
Retail Sales Manager
AT&T
03.2021 - 08.2024
Retail Sales Consultant
AT&T
10.2017 - 03.2021
Premise Technician
AT&T Pontiac District
11.2011 - 10.2017
Psychology
Oakland Community College
Dorsey Culinary Academy