- Environmental & Species Conservation
- Sustainable/Regenerative Production Practices
- Animal Welfare
- Social Equity
- Volunteer Work
- Micromobility
- Green technology/infrastructure
- Local Community Support
- International Relations
- Political Science
Hi, I’m
BRETT OVIERE
St. Louis,MO
Quote
What you do makes a difference, and you have to decide what kind of difference you want to make.
Summary
Multi-disciplinary marketing specialist, creative, and client relationship manager. Advocate for greener futures, social progress, and ecological welfare.
Overview
19
years of professional experience
1
Certificate
Work History
DriveCentricSt Louis, MO
Customer Success Manager
10.2025 - Current
Job overview
- Supported daily customer inquiries into the functionality of custom-built CRM features
- Led group and one-on-one video trainings on the CRM features and best practices
- Managed daily inbound email communications from management and admin teams for dealerships
- Crafted custom reporting within the custom CRM
- Onboarded new dealerships: scheduled kickoff meetings and trainings, set up store preferences within CRM per contracted services, loaded and customized dealership documents
Osafari Studio
Founder, Freelance Designer, Marketing Director
04.2023 - Current
Job overview
- Created new and updated logo, branding, and marketing assets to establish brand authority across several industries.
- Crafted written blog and SEO content for websites to improve searchability, ranking, and SERPs.
- Scheduled, wrote, and designed marketing email blasts and drip campaigns to increase customer engagement and sales.
- Published websites; including all creative assets, CTAs, written content, and UX.
- Designed assets for physical products; including clothing, sports jerseys, and promo-products to boost sales and brand awareness.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Established and maintained strong relationships with customers, vendors, and partners.
Saint Louis ZooSaint Louis, MO
Distribution & Logistics Associate
05.2023 - 10.2025
Job overview
- Enhanced customer, vendor, and team member satisfaction by ensuring timely and accurate order fulfillment.
- Reduced order processing time with streamlined packing and shipping processes.
- Optimized warehouse layout for maximum space utilization and efficient material handling practices.
- Collaborated with cross-functional teams to develop comprehensive strategies for addressing complex logistics challenges.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
- Monitored inventory levels closely to prevent stockouts or excess inventory, maintaining optimal balance between supply and demand.
- Tracked orders and notified customers of status or potential delays.
- Helped train new employees in safe practices and warehouse procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Timmermann GroupSt Louis, MO
Account Manager
05.2024 - 03.2025
Job overview
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
Seafoam Media
Digital Marketing Specialist
01.2022 - 04.2023
Job overview
- Created position based on a need for local, start-up businesses with smaller budgets.
- Improved conversion rates by designing and executing A/B tests for landing pages and ad campaigns.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Implemented pay-per-click campaigns to increase website traffic and conversions.
- Strengthened online presence by creating engaging social media content and managing multiple platforms.
- Conducted market research and competitor analysis to inform search marketing strategies.
- Developed and deployed content marketing strategies to improve organic search traffic.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Enhanced user experience on the company website through strategic design updates and content improvements.
Seafoam Media
Client Success Manager
06.2020 - 01.2022
Job overview
- Maintained professional demeanor by fostering healthy client relationships.
- Participated in strategic planning meetings to align department objectives with broader company goals related to client success management efforts.
- Analyzed client feedback to identify areas of improvement for product offerings and services.
- Established a reputation for excellence in customer service, resulting in increased client referrals and expansion of business opportunities.
- Reached out to accounts regularly to check on needs, understanding business operations and offer services.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Managed senior-level personnel working in marketing and sales capacities.
- Championed initiatives aimed at increasing customer retention rates through proactive engagement strategies.
StarbucksSt Louis, MO
Store Manager
05.2015 - 06.2020
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Finisher MedalSt Louis, MO
Brand Manager
06.2017 - 02.2019
Job overview
- Researched market trends to identify customer needs and preferences for race & fun run events.
- Presented regular updates to senior leadership, demonstrating progress towards key objectives and securing ongoing support for marketing initiatives.
- Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
- Analyzed competitor offerings to identify opportunities for differentiation and capitalize on unique selling points.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Aligned internal teams with brand guidelines, ensuring consistent representation of the company across all departments and touchpoints.
- Developed strategic partnerships with complementary brands, expanding market reach and driving collaborative promotions.
- Streamlined brand messaging by creating and maintaining a consistent visual identity across all platforms.
- Consulted with product development teams to enhance products based on customer interest data.
Keller Dental LabSt Louis, MO
CAD Designer
08.2014 - 05.2015
Job overview
- Supported product development efforts with timely creation of 3D models for oral restoration devices based on client requirements.
- Maintained an organized digital library of completed projects, allowing for easy reference and efficient file retrieval when needed.
- Reduced errors in final designs by conducting thorough quality checks on all CAD files before submission.
- Contributed to the development of company design standards and guidelines, promoting consistency across all projects.
Kirkwood Ice ArenaSt Louis, MO
Shift Manager
08.2007 - 08.2014
Job overview
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Tracked receipts, employee hours, and inventory movements.
Skills
- Digital marketing
- SEO
- Video editing
- Market research and analysis
- Email marketing campaigns
- Data analytics
- Graphic design
- Customer Acquisition
- Revenue Growth
- Balanced Work Ethic
- Employee Motivation and Performance
- Project Management
- Process Improvement
- Innovative and Visionary
- Warehouse operations
- Logistics analysis
- Documentation management
Education
University of Missouri - St. Louis
Bachelor of Arts in English
05-2013
University Overview
Creative Writing Certificate
Timeline
Customer Success Manager
DriveCentric
10.2025 - Current
Account Manager
Timmermann Group
05.2024 - 03.2025
Distribution & Logistics Associate
Saint Louis Zoo
05.2023 - 10.2025
Founder, Freelance Designer, Marketing Director
Osafari Studio
04.2023 - Current
Digital Marketing Specialist
Seafoam Media
01.2022 - 04.2023
Client Success Manager
Seafoam Media
06.2020 - 01.2022
Brand Manager
Finisher Medal
06.2017 - 02.2019
Store Manager
Starbucks
05.2015 - 06.2020
CAD Designer
Keller Dental Lab
08.2014 - 05.2015
Shift Manager
Kirkwood Ice Arena
08.2007 - 08.2014
University of Missouri - St. Louis
Bachelor of Arts in English
Certification
- Sustainable Livelihoods, The Nature Conservancy - 08-13-2025
Interests
Music production and performance, video editing, blogging, graphic design
Music production and performance, video editing, blogging, graphic design
Additional skills that have proved useful in content creation and continued personal growth
Additional skills
Additional skills
Music production and performance, video editing, blogging, graphic design, web hosting, domain management