BRETT PETERS
Waterford,MI
Summary
Experienced Logistics Professional proficient at monitoring operational pulse to deliver relevant information to both external customers and Internal Leadership. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
13
13
years of professional experience
Work History
Logistics Operations Manager
Blue Grace Logistics
11.2021 - Current
- Account Management for Multiple Customer Supply Chain Network
- Analyze, Optimize and Manage Customer networks to achieve cost-effective operations & reduce overall transportation Costs
- Assist in Procurement solutions and contract negotiations
- Developed key performance indicators both internal and external to drive value across customers
- Collaboration between internal departments to provide best in class service & solutions
- Develop and implement transportation operations policies and procedures
- Monitor and manage transportation operations performance
- Manage and coordinate transportation resources
- Monitor and analyze transportation costs
- Develop and maintain relationships with transportation vendors
- Ensure compliance with safety regulations and standards
- Develop and implement strategies to improve transportation operations
- High level of Customer and Carrier Interface
Transportation Operations Manager
Ryder Integrated Logistics
09.2016 - 11.2021
- Responsible for Customers Supply Chain Network
- Work Directly with Functional teams to ensure overall health of Clients Business
- Led initiatives related to cost and service improvement for client resulting in 20% decrease in overall freight spend
- High level customer and carrier interface
- Direct carrier management and development of clients Supply Chain Network
- Created and maintained Carrier Scorecards and meeting cadence increasing carrier compliance by 40% with some carriers
- Leverage Data & Analytics tools to create internal and external customer reporting
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
- Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
- Reduced operational risks while organizing data to forecast performance trends.
Account Lead
Ryder Integrated Logistics
05.2014 - 09.2015
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Report daily metrics including account status; carrier performance, cost spend & total number of shipments
- Maintain Relationships with customer and continue to grow partnership between Ryder and client
- Responsible for training new employees and delegating responsibilities of account functions
- Analyze complex situations and resolve them with maximum efficiency
- Compared & analyzed daily, weekly, and monthly data reports against industry trends
- Work directly with carriers on new business opportunities, lanes, rates, contracting etc.
- Work directly with client regarding special projects, rates, schedules, etc.
- Collaborate with various Ryder accounts to facilitate continuous improvement for all Ryder clients
- Routinely exceeded expectations with my ability to succeed in high-pressure, high-volume environments
Shipment Management Coordinator
Ryder Integrated Logistics
03.2013 - 05.2014
- Integral part in successful launching of multiple customers
- Direct communication with internal and external customers
- Planned and executed all shipments for customer throughout the US and Mexico
- Consolidation and optimization to improve efficiency and lower costs for customer
- Managed project-based deliveries to meet installation deadlines
- Worked directly with customer’s suppliers to facilitate scheduling of all shipments
- Worked directly with customer’s supplier routing system for order fulfillment
Account Lead
Native American Logistics
07.2011 - 03.2013
- Transportation Solutions for Tier 1 Automotive Suppliers
- LTL, Expedites, Truckload, Milk Run, Charter, LCL and Intermodal across domestic and international verticals
- Negotiated carrier rates for various lanes and spot bids
- Handled billing and invoicing variances
- Developed a shipping schedule / milk run to manage optimal customer production
Dispatch Supervisor
Central Transport
06.2010 - 07.2011
- Dispatch Supervisor for Linehaul Operations
- Handled AC to AC Operations and Endline to AC Operations
- Handled Billing/Scheduling Rail moves
- Hazmat Certified
Education
Bachelor of Science - Marketing And Logistics Management
Central Michigan University
Mount Pleasant, MI12.2010
Skills
- Transportation Management Systems
- Profit and Loss Management
- Proficient in Power Bi and Tableau
- Proficient in Microsoft Office
- Strategic Initiatives
- International Freight Management
- Freight Cost Reporting
- Customs Compliance
- Route Optimization
- Carrier Negotiations
- Policy and Procedure Adherence
- Operational Management
- Team Management
- Continuous Improvement
- Logistics Management
Timeline
Logistics Operations Manager
Blue Grace Logistics
11.2021 - Current
Transportation Operations Manager
Ryder Integrated Logistics
09.2016 - 11.2021
Account Lead
Ryder Integrated Logistics
05.2014 - 09.2015
Shipment Management Coordinator
Ryder Integrated Logistics
03.2013 - 05.2014
Account Lead
Native American Logistics
07.2011 - 03.2013
Dispatch Supervisor
Central Transport
06.2010 - 07.2011
Bachelor of Science - Marketing And Logistics Management
Central Michigan University
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