Brett Philbrick
Worcester,MA
Summary
Experienced warehouse and logistics professional with 25 years in forklift operation, shipping, and receiving within high-volume environments. Expertise in inventory management and OSHA safety compliance supports efficient operations. Achieved 99% inventory accuracy and maintained incident-free performance, demonstrating adaptability and strong support for retail, warehouse, and medical supply chains.
Overview
28
28
years of professional experience
Work History
Tire Technician
Town Fair Tire
Auburn, MA
08.2026 - Current
- Inspected tires for wear, damage, and proper inflation.
- Mounted and balanced tires using Town Fair Tire service equipment.
- Rotated tires and checked tread depth during routine service.
Counter Salesperson
The Portland Group Inc
Worcester, Massachusetts
12.2025 - 02.2026
- Managed will call orders for customer pick up, ensuring accuracy, timely staging, and prompt service.
- Managed special orders, back orders, and local buyouts to fulfill customer needs when products were out of stock. Improving customer satisfaction and continuing their projects in a timely manner.
- Maintained a clean, well stocked sales counter and storefront. Merchandized promotional items to increase and drive sales.
- Delivered customer service by troubleshooting technical issues, multitasking, and collaborating with team members to resolve inquiries efficiently.
Building Materials Sales Associate/ Recieving
Home Depot
Quincy, Massachusetts
03.2024 - 10.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated Forklifts, Reach trucks, and electric pallet jacks to load and unload trailers/ vehicles for vendors and customers.
- Recognized by management for providing exceptional customer service.
Inventory Specialist
Boston Medical Center's ED
Boston, Massachusetts
04.2020 - 02.2024
- Managed Emergency Department supply inventory for Boston Medical Center.
- Monitored par levels for medical and disposable supplies.
- Coordinated with nurses and staff on urgent supply needs.
- Organized storage areas to support fast ED access.
- Coordinated inventory, stocking and ordering.
- Performed inventory cycle counting and identified discrepancies.
- Organized regular cycle counts to identify any potential issues early on.
- Inspected expirations and removed outdated clinical supplies.
- Participated in physical inventory counts to keep information accurate and current.
Forklift Operator
New England Building Supply
Boston, Massachusetts
02.2016 - 04.2020
- Mounted and balanced tires using Town Fair Tire service equipment.
- Inspected tires for wear, damage, and proper inflation.
- Rotated tires and checked tread depth during routine service.
- Loaded lumber and building materials for yard customers
- Unloaded delivery trucks and organized stock in lumber yard
- Retrieved special orders and prepared will-call pickups
- Assisted customers with product selection and yard directions
- Coordinated inventory counts and replenished stock on yard shelves
- Organized the yard according to product type and size.
- Checked shipments against invoices to ensure accuracy of orders.
Forklift Operator
Milford Lumber
Mont Vernon, NH
06.2013 - 02.2016
- Loaded and unloaded lumber, building materials, and supplies in yard areas.
- Organized inventory stacks for clear access and safe storage at Milford Lumber.
- Prepared orders by gathering, counting, and staging customer materials.
- Supported delivery crews with loading, securing, and verifying outgoing materials.
- Directed customers to product locations and assisted with material selection.
Forklift Operator
XPO Logistics
Chicopee, MA
10.2007 - 05.2013
- Verified order labels against delivery tickets and truck manifests
- Loaded pallets onto trailers for shipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
Warehouse Worker
Land Air Express Inc.
Springfield, Massachusetts
07.1998 - 10.2007
- Mounted and balanced tires using Town Fair Tire service equipment.
- Inspected tires for wear, damage, and proper inflation.
- Rotated tires and checked tread depth during routine service.
- Loaded freight trailers for Land Air Express dock operations
- Unloaded incoming shipments and sorted freight by destination
- Inspected freight for damage before transfer or storage
- Staged shipments for outbound delivery schedules
- Communicated with drivers and dock teams on load changes
- Organized warehouse space for efficient storage of products.
- Inspected damaged goods prior to disposal or return to vendor.
Education
GED
Nashua, NHOSHA 10
05.2005 - 06.2005
Skills
- Tire inspection
- Inventory control
- Order fulfillment
- Supply coordination
- Stock replenishment
- Material handling
- Warehouse coordination
- Sales order entry
- Customer issue resolution
- Team collaboration
- Verbal and written communication
Accomplishments
- Regional vice president award from Home Depot.
Timeline
Tire Technician
Town Fair Tire
08.2026 - Current
Counter Salesperson
The Portland Group Inc
12.2025 - 02.2026
Building Materials Sales Associate/ Recieving
Home Depot
03.2024 - 10.2025
Inventory Specialist
Boston Medical Center's ED
04.2020 - 02.2024
Forklift Operator
New England Building Supply
02.2016 - 04.2020
Forklift Operator
Milford Lumber
06.2013 - 02.2016
Forklift Operator
XPO Logistics
10.2007 - 05.2013
OSHA 10
05.2005 - 06.2005
Warehouse Worker
Land Air Express Inc.
07.1998 - 10.2007
GED