I am a hard working individual with good communication skills, I am punctual and was raised with strong Morals and Values. Highly-motivated employee with desire to take on new challenges and with openness to feedback. I have strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced Production Supervisor adept at keeping operations moving smoothly and efficiently. Comfortable meeting demanding manufacturing targets and work well with others.
Overview
14
14
years of professional experience
Work History
Mail Carrier
Unites States Postal Service
Elizabethton, TN
03.2018 - 12.2023
Sorted mail to be delivered according to route and customer address.
Scanned packages for delivery tracking.
Delivered packages and letters to residential customers.
Collected signatures from recipients of registered mail items.
Recorded addresses, weights, and other information on outgoing mail.
Maintained records of all deliveries made during the day.
Operated a vehicle in accordance with safety regulations.
Informed customers of package arrival or delays when necessary.
Responded to customer inquiries regarding postal services and products.
Reported any damaged or missing mail items to supervisor immediately.
Performed regular maintenance checks on assigned vehicle.
Provided friendly customer service at all times while delivering mail.
Verified accuracy of addresses before delivering packages.
Checked incoming mail for proper postage and correct names and addresses.
Assisted other carriers with their routes as needed during peak periods.
Updated daily delivery logs to record number of deliveries made.
Organized parcels into appropriate size containers for transport.
Conducted regular check-ins with supervisors throughout the day.
Kept up-to-date knowledge of postal rates, regulations, and procedures.
Ensured compliance with federal laws related to privacy protection.
Provided assistance in sorting large volumes of mail at post office facility.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Handled undeliverable mail in accordance with established procedures.
Routed all classes of mail in sequence of delivery along established route.
Separated mail to be transported to relay boxes along route for subsequent delivery.
Obtained receipts for registered and certain insured mail.
Furnished customers with postal information and provided change of address information and other related postal forms.
Sold stamps and money orders to mail customers along daily route.
Delivered various types of mail on routes according to strict timelines.
Sorted mail for delivery, arranging mail in delivery sequence.
Delivered mail to residents and business within assigned area.
Scanned labels on letters or parcels to confirm receipt.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Bundled mail in preparation for delivery or transportation to relay boxes.
Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Assisted customers by lifting heavy packages and placing parcels by front door or garage.
Cleaned and checked over vehicle after completion of daily deliveries.
Recorded address changes to redirect mail for residences or businesses.
Provided change-of-address cards and other postal forms upon customer request.
Used road maps or GPS to verify routes and designated addresses.
Linehaul Coordinator
Federal Express
Nashville, TN
03.2015 - 03.2018
Coordinated daily linehaul operations, ensuring adherence to safety regulations and policies.
Monitored driver performance and provided feedback to assist with meeting operational goals.
Created and maintained detailed records of shipments, including tracking numbers, delivery dates, and other pertinent information.
Developed routing plans for drivers that optimized delivery times while minimizing costs.
Utilized transportation management software to schedule linehauls according to customer requirements.
Analyzed data on shipping patterns and identified areas for improvement in efficiency or cost savings.
Resolved issues related to shipment delays or errors in a timely manner.
Conducted regular inspections of vehicles to ensure compliance with safety regulations and maintenance schedules.
Ensured accurate documentation of invoices, manifests, bills of lading, proof-of-delivery documents, and other required paperwork.
Maintained communication with vendors regarding order status changes or special requests from customers.
Assisted in the onboarding process for new drivers by providing training materials and resources as needed.
Collaborated with warehouse staff to coordinate efficient loading and unloading processes for linehauls.
Provided support to other linehail coordinators concerning customer service inquiries or complaints about deliveries.
Participated in meetings regarding route optimization strategies or improvements to existing procedures.
Addressed any discrepancies between actual freight delivered versus estimated freight loads.
Generated detailed reports summarizing expenses associated with linehaul operations.
Investigated potential problems related to delivery routes or driver performance issues.
Negotiated contracts with carriers in order to secure competitive rates for linehaul services.
Managed relationships with third-party vendors responsible for handling pickups and deliveries of goods.
Promoted safe working conditions by monitoring safety procedures and equipment.
Checked loaded materials compared to work orders for correctness.
Scheduled materials shipments and transportation for on-time delivery, reducing delays.
Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
Informed upper management or department heads of items loaded or problems encountered.
Presented and explained work orders to team.
Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
Examined freight to determine loading sequences.
Held staff meetings to share project information and address specific issues.
Tourqe Assembly Line Supervisor
General Motors, GM
Warren, MI
11.2009 - 01.2015
Directed and coordinated the activities of production workers to ensure that manufacturing deadlines were met.
Conducted regular meetings with production staff to discuss progress, resolve issues and provide guidance.
Ensured proper use of equipment and tools by monitoring work performance, providing feedback and instruction.
Monitored daily operations on the assembly line to identify areas for improvement in safety, quality, productivity and cost reduction.
Evaluated employee performance and provided guidance and training as needed.
Maintained accurate records of production data including output, downtime and scrap rates.
Created a team environment by fostering open communication between workers and management personnel.
Established standards for job performance, quality assurance, safety regulations, attendance policies and disciplinary actions.
Assigned tasks to employees based on their skillset or experience level.
Resolved conflicts among workers in an effective manner while preserving morale.
Provided technical support when troubleshooting complex problems on the assembly line.
Analyzed data from previous production runs to identify opportunities for improvement.
Performed regular maintenance checks on equipment used in the assembly process.
Conducted visual inspections and checked for product defects.
Coordinated work of 10-13 employees and delegated daily tasks.
Motivated employees in achieving daily production goals and targets.
Assisted in investigations of accidents.
Enforced company policies, answered coworkers' questions and trained new personnel.
Observed and monitored utilization of equipment.
Assigned tasks to employees and monitored productivity, performance and task completion.
Set up and adjusted machines and equipment to produce pre-determined results.
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Kept records of employees' attendance and working hours.
Recommended opportunities for growth and advancement to motivate employees.
Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
Evaluated and assessed personnel to identify potential candidates for promotion.