Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brett Schooler

Indianola,IA

Summary

Experienced Functional Specialist with a proven track record of optimizing business processes using NetSuite. Adept at creating custom fields, SuiteAnalytics workbooks, and implementing automated workflows through SuiteFlow and SuiteScript. Strong focus on data integrity, process improvements, and training management teams on NetSuite functionalities. Skilled in JavaScript, SuiteQL, and basic HTML/CSS, with a passion for enhancing operational efficiency.

Overview

20
20
years of professional experience

Work History

Systems Functional Specialist

Homemakers Furniture
01.2024 - Current
  • As a Systems Administrator and Functional Specialist specializing in NetSuite, I play a pivotal role in optimizing our organization’s business processes through tailored system customizations and enhancements
  • I am responsible for creating and managing custom fields, forms, SuiteAnalytics workbooks, reports, and automating data management tasks through SuiteFlow and SuiteScript
  • My work has helped streamline operations and eliminate manual processes across various departments, significantly improving efficiency through scheduled scripts and workflows
  • I collaborate closely with management to train teams on NetSuite’s core functionality and newly implemented systems, ensuring smooth adoption and effective use of the platform
  • My technical expertise extends to JavaScript, SuiteQL, and basic HTML/CSS, allowing me to customize NetSuite for specific business needs and deliver practical solutions
  • In addition to managing data integrity through CSV imports and providing advanced reporting, I assist with integrations by retrieving data from NetSuite and supporting cross-functional processes
  • With a focus on process improvement and optimization, I consistently develop strategies that enhance system functionality and contribute to the organization's long-term success.

Customer Relations Supervisor

Homemakers Furniture
07.2014 - 01.2024
  • Processed customer transactions, took inbound phone calls in a call center environment, navigated multiple POS systems to collect information, worked directly with the delivery and service technician teams to coordinate customer transactions, worked directly with manufacturers to ensure timely delivery of goods, took customer complaints and worked with the options available to make mutually beneficial resolutions
  • Managed a team of 11 members on call volume and accuracy, trained new and existing employees within the customer service department
  • Prepared training materials and coached existing call center employees on new systems and procedures
  • Took on many temporary new roles for the betterment of the department and company as a whole.

Sandwich Artist

Subway
12.2013 - 07.2014
  • Prepared sandwiches, processed customer transactions, completed shift paperwork.

Cashier

Jiffy Express
08.2013 - 11.2013
  • Processed customer transactions, completed daily shift paperwork.

Store Manager

Check Into Cash
12.2010 - 08.2013
  • Processed customer transactions, collected on past due accounts, initiated business to business marketing as well as marketing toward customers, met monthly sales goals, prepared weekly and monthly sales reports, cash handling in large amounts, led up to three employees on the daily operations.

Cashier

Indy 66
07.2010 - 12.2010
  • Processed customer transactions, completed daily shift paperwork as well as daily paperwork.

Game Attendant

Lazer X
02.2010 - 07.2010
  • Maintained equipment, educated customers on how to play laser tag, provided minor security within the game arena.

Cashier

Fareway
03.2005 - 09.2009
  • Processed customer transactions, maintained inventory upon the shelf, provided customer service.

Education

High School Diploma -

Indianola High School
Indianola, IA
01.2009

Skills

  • NetSuite (SuiteFlow, SuiteScript, SuiteAnalytics, Saved Searches)
  • JavaScript, SuiteQL, HTML/CSS
  • Data Management & CSV Imports
  • Reporting & Analytics

Timeline

Systems Functional Specialist

Homemakers Furniture
01.2024 - Current

Customer Relations Supervisor

Homemakers Furniture
07.2014 - 01.2024

Sandwich Artist

Subway
12.2013 - 07.2014

Cashier

Jiffy Express
08.2013 - 11.2013

Store Manager

Check Into Cash
12.2010 - 08.2013

Cashier

Indy 66
07.2010 - 12.2010

Game Attendant

Lazer X
02.2010 - 07.2010

Cashier

Fareway
03.2005 - 09.2009

High School Diploma -

Indianola High School

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Brett Schooler