Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brett Seegers

Estero ,FL

Summary

Adaptable professional with skills in training, process implementation, and customer satisfaction. Proven ability to manage budgets, coordinate repairs, and improve product quality. Expertise in using Hyphen BuildPro System and conducting inspections for single and multi-family products.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Service Coach (CSC)

Taylor Morrison
01.2024 - Current
  • Extension of management to Warranty Department and act as liaison between Warranty Department and Upper Management
  • Utilized the company's assimilation plan to track progress and offer knowledge and support of the position for new hires.
  • Responsible for the training and sharing of Hyphen BuildPro System enhancements, implementing new department processes, and Warranty Methodology in large group or one-to-one settings.
  • Assist in New hire interview process and Warranty Meeting Presentations

Community Warranty Manager II

Taylor Morrison
03.2022 - Current
  • Improved customer satisfaction by performing accurate assessments of all service requests submitted by homeowners; including in-home visits to confirm validity of request
  • Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
  • Coordinate with subcontractors to perform necessary repairs through construction software program, Hypen BuildPro.
  • Improved product quality by conducting thorough inspections and identifying deficiencies in both single family and multi-family products.

Park Laborer

Crystal Lake Park District
01.2018 - 08.2021
  • Implemented and communicated with supervisor of our team's regular landscaping schedule to promote optimal growth and maintain attractive appearance of the 40+ parks in the city.
  • Participated in training sessions and team meetings for continuous improvement, keeping up-to-date with best practices and park maintenance procedures.
  • Monitored park facilities for necessary repairs and promptly reported issues to management for additional support.

Education

Bachelor of Science - Management

The University of Tampa
Tampa, FL
05-2021

Skills

    Detailed Oriented

    Strong Communication and Interpersonal Skills

    Problem Solver

    Self Motivated

    Customer Service

Certification

  • OSHA 10 Certified

Timeline

Certified Service Coach (CSC)

Taylor Morrison
01.2024 - Current

Community Warranty Manager II

Taylor Morrison
03.2022 - Current

Park Laborer

Crystal Lake Park District
01.2018 - 08.2021

Bachelor of Science - Management

The University of Tampa

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