Brett Shively
San Marcos,TX
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
6
6
years of professional experience
Work History
Sales Director
Blue Ribbon Services
Bastrop, Texas
02.2023 - Current
- Directed sales operations across multiple divisions, increasing revenue by 21% within one year.
Designed and implemented advanced training programs, enhancing team performance and productivity.
Created and maintained KPI dashboards to improve performance tracking and accountability.
Collaborated with marketing department to increase qualified leads by 35%, driving pipeline growth. - Trained new sales representatives on company products and effective selling techniques.
- Coordinated with cross-functional teams to address customer needs and feedback promptly.
- Monitored competitor activities to identify opportunities for strategic advantage in sales.
- Led team meetings to align sales goals and share best practices among staff.
- Developed sales strategies to enhance market penetration and customer engagement.
Senior Sales Consultant
Radiant Plumbing
Austin, Texas
01.2020 - 05.2025
- Engaged clients through tailored sales presentations and product demonstrations.
- Developed strategic sales plans to meet customer needs and maximize revenue.
- Trained and mentored junior sales consultants on best practices and techniques.
- Managed client relationships to ensure high satisfaction and retention levels.
- Utilized CRM software to track leads, sales activities, and customer interactions.
- Created monthly reports summarizing sales performance metrics such as revenue, volume, margin.
- Supported leadership with development of marketing and sales plans by providing sales data and sharing customer insights.
Sales Manager
S&D Plumbing
Taylor, Texas
05.2021 - 02.2023
- Mentored and managed service team of 10, resulting in 15% rise in customer satisfaction scores.
Created skills training programs that strengthened employee retention and elevated service quality.
Analyzed performance metrics to minimize repeat service calls, boosting customer retention by 10%. - Managed sales team to drive product knowledge and customer engagement.
- Developed sales strategies to enhance client relationships and market presence.
- Analyzed market trends to identify new opportunities for business growth.
- Collaborated with marketing to create promotional materials for new products.
- Trained staff on effective sales techniques and customer service practices.
Skills
- Sales strategy
- Revenue growth
- KPI development
- CRM utilization
- Market analysis
- Customer relationship management
- Strategic planning
- Sales forecasting
- Sales coaching
Timeline
Sales Director
Blue Ribbon Services
02.2023 - Current
Sales Manager
S&D Plumbing
05.2021 - 02.2023
Senior Sales Consultant
Radiant Plumbing
01.2020 - 05.2025
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