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Summary
Skills
Work History
Education
Certification
Overview
Hi, I’m

Brett Smith

Bristol,VA
Brett Smith
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Summary

Perceptive Retail Manager with professional demeanor and 8 years of supervisory experience in fast pace work environments. Remains alert with strong attention to detail and accountability during night shift. Offers leadership, guidance and direction for shift and acts as coach, mentor and facilitator while developing and training staff.

Skills

  • Computerized Inventory Systems
  • Supply Restocking
  • Staff Maintenance
  • Creative Solutions
  • Employee Retention
  • Warehouse Organization
  • Tool Preparation
  • Vendor Relations
  • Consultative Sales Approach
  • Team Performance Monitoring
  • Team Contribution
  • Training and Development Skills
  • Regulatory Compliance
  • Microsoft Office
  • OSHA Workplace Safety
  • Incident Reporting
  • Standard Operating Procedures Understanding
  • Teamwork and Collaboration

Work History

Walmart

Stocking Associate
01.2023 - 07.2023

Job overview

  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
  • Maintained effective team member communication.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Answered queries and concerns and assisted customers with product selections.

Walmart

Overnight Assistant Manager
04.2021 - 01.2023

Job overview

  • Trained and mentored new and existing staff to achieve best practices.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Created nightly shift task lists to assign duties to each employee.
  • Conducted nightly inventory management procedures to track sales and stock levels.
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Managed 40 employees in delivering smooth, productive night shift operations.
  • Maintained accurate delivery, sales and inventory records for good stock management.
  • Supervised security personnel in upholding staff, customer and building safety.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.

Walmart

Overnight Team Lead
05.2020 - 04.2021

Job overview

  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Created and managed project plans, timelines and budgets.
  • Maintained database systems to track and analyze operational data.

Walmart

Department Manager
03.2015 - 05.2020

Job overview

  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
  • Prepared annual budgets with controls to prevent overages.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Wal-Mart Supercenter

Truck Unloader
07.2013 - 03.2015

Job overview

  • Unloaded items and goods from trucks into main storage area for transfer to shelves.
  • Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
  • Sorted and properly arranged items.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Unloaded packages with care and placed in proper staging area.
  • Adhered to company safety protocols and complied with OSHA standards.
  • Maintained equipment and tools to avoid delays and interruptions in unloading processes.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.

Education

Tennessee High School
Bristol, TN

High School Diploma
05.2011

Certification

  • Forklift Training - 8 Years
  • Scissor Lift - 8 Years
  • Electric Pallet Jack - 8 Years
  • Stock Picker - 8 Years

Overview

10
years of professional experience
1
Certificate

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