History
Hi, I’m
Brett Marie Swatsenbarg
Roseville,CA
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Summary
Organized and dependable administrative candidate successful at managing multiple priorities with a positive attitude and strong commitment to excellence and reliability. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
years of professional experience
1
Certification
Work History
TruBlue Serving Roseville, Rocklin And Lincoln
Owner
02.2021 - Current
Job overview
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Established foundational processes for business operations.
- Founded and managed home services business, growing revenue to $200,000 in first year.
Powerhouse Gaming
Human Resources Coordinator
10.2020 - 01.2022
Job overview
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
- Addressed and resolved general payroll-related inquires.
Self Employed
Business Development Representative
12.2020 - 10.2021
Job overview
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new and prospective clients.
- Brought in new accounts through successful networking strategies and promotional approaches.
- Arranged potential client contacts, cultivated relationships and followed through all service needs.
- Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
MartinoWest Insurance Services
Marketing Manager
01.2017 - 05.2019
Job overview
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
- Briefed senior executives on monthly projections, product launches and other marketing plans.
- Developed network of related professionals to open up business opportunities.
- Created quarterly, annual marketing campaigns, which resulted in 15% increase in revenue.
MartinoWest Insurance Services
Operations Manager
05.2009 - 01.2017
Job overview
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Investigated and resolved departmental non-conformances.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Education
Sierra CollegeRocklin, CA
from General Studies
Skills
- Coaching and Mentoring
- Quality Management Systems
- Program Creation and Implementation
- Marketing and Advertising
- Analytical and Critical Thinker
- Adaptable and Flexible
- Trade show Events
- Microsoft Office Suite Expertise
- Project Planning
- Human Resources Management Systems (HRMS)
- Hiring and Terminations
- Critical Thinking
- Administrative Support
- Payroll Administration
- Customer Satisfaction
Certification
- Licensed California Department of Insurance - Casualty and Property 071336
Interests
Dogs
Travel
Education
Timeline
Owner
TruBlue Serving Roseville, Rocklin And Lincoln
02.2021 - Current
Business Development Representative
Self Employed
12.2020 - 10.2021
Human Resources Coordinator
Powerhouse Gaming
10.2020 - 01.2022
Marketing Manager
MartinoWest Insurance Services
01.2017 - 05.2019
Operations Manager
MartinoWest Insurance Services
05.2009 - 01.2017
Sierra College
from General Studies
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