Summary
Overview
Work History
Education
Skills
Timeline
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Brett Thomas

Kingston,United States

Summary

Dynamic Route Sales Representative with a proven track record at Frito-Lay, excelling in customer service and time management. Expert in safe vehicle operation and pre-trip inspections, consistently delivering on-time shipments while fostering strong client relationships. Recognized for implementing strategies that enhanced sales volume and resolved customer issues effectively.

Overview

14
14
years of professional experience

Work History

Route Sales Representative

Frito-Lay
New Paltz, NY
05.2024 - Current
  • Maintained accurate records of all deliveries and pickups.
  • Adhered to company safety policies while operating company vehicle.
  • Loaded, unloaded, and delivered product in a timely manner.
  • Delivered product to customers in a safe and courteous manner.
  • Conducted daily pre-trip inspections of delivery vehicles.
  • Developed and implemented strategies to increase sales volume.
  • Resolved any customer complaints promptly and professionally.
  • Monitored stock levels on route trucks to ensure accuracy of inventory counts.

Route Sales Representative

Bimbo® Bakeries USA
New Paltz, NY
12.2021 - 05.2024
  • Maintained accurate records of all deliveries and pickups.
  • Adhered to company safety policies while operating company vehicle.
  • Loaded, unloaded, and delivered product in a timely manner.
  • Delivered product to customers in a safe and courteous manner.
  • Conducted daily pre-trip inspections of delivery vehicles.
  • Organized deliveries according to customer needs.
  • Ensured that the proper paperwork was completed for each delivery or pickup transaction accurately and efficiently.
  • Utilized effective problem solving skills when resolving customer issues.

Delivery Driver

Ulster Uniform Service
Kingston, NY
06.2021 - 12.2021
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Route Sales Representative

Self Employed Services
New Paltz, NY
06.2017 - 06.2021
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
  • Promoted positive relationships with customers to maintain consistent sales.
  • Maintained an organized work space at all times.

Warehouse Supervisor

Frito-Lay
New Paltz, NY
06.2014 - 06.2017
  • Developed plans for reorganizing storage areas as necessary based on product volume changes.
  • Managed daily cycle counts to maintain accurate inventory levels at all times.
  • Identified process improvement opportunities within the warehouse environment.
  • Supervised loading and unloading of materials from incoming trucks.
  • Conducted training sessions for new employees on proper use of equipment and safety protocols.
  • Monitored warehouse operations to ensure accuracy and efficiency.

Cashier

Stewart's Shops
Kingston, NY
07.2011 - 06.2014
  • Balanced daily transactions on a computerized point-of-sale system.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Issued receipts, refunds, credits or change due to customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Kingston High School
Kingston, NY
06-2011

Skills

  • Time management
  • Customer service
  • Effective communication
  • Team collaboration
  • Safe vehicle operation
  • Pre-trip and Post-trip inspections
  • Positive attitude

Timeline

Route Sales Representative

Frito-Lay
05.2024 - Current

Route Sales Representative

Bimbo® Bakeries USA
12.2021 - 05.2024

Delivery Driver

Ulster Uniform Service
06.2021 - 12.2021

Route Sales Representative

Self Employed Services
06.2017 - 06.2021

Warehouse Supervisor

Frito-Lay
06.2014 - 06.2017

Cashier

Stewart's Shops
07.2011 - 06.2014

High School Diploma -

Kingston High School

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