BRETT WADE
Cynthiana,IN
Summary
Dynamic and results-driven professional with extensive experience as Head of Housekeeping and Maintenance at Residence Inn Marriott. Proven track record in enhancing customer satisfaction through effective team leadership and proactive maintenance strategies. Skilled in POS systems operations and committed to fostering a safe, efficient work environment while achieving operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Floor Supervisor
INTERNATIONAL FINE CHEMISTRY
11.2017 - Current
HEAD OF HOUSEKEEPING AND MAINTENANCE
Residence Inn Marriott
09.2016 - 10.2017
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Provided guidance to management regarding project bids for onsite improvements.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Reduced equipment downtime through proactive identification of potential issues and timely repairs.
- Collaborated with other department heads to develop comprehensive maintenance plans for company facilities.
- Conducted regular facility inspections to identify areas of improvement and maintain compliance with industry standards.
- Improved overall facility efficiency by implementing preventive maintenance programs and streamlining work order processes.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
HEAD OF MAINTENANCE AND HOUSEKEEPING
Hoilday Inn Express
06.2014 - 09.2016
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Enhanced overall facility appearance with regular upkeep and preventative measures, ensuring a clean and welcoming environment for staff and visitors.
- Conducted employee performance evaluations and provided coaching as needed, fostering professional development while maintaining high standards of work quality.
- Managed inventory levels of spare parts and supplies, optimizing procurement processes to minimize costs without compromising operations.
- Implemented safety procedures and training programs, reducing workplace accidents and promoting a safer work environment.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Education
High School Diploma -
CENTRAL HIGH SCHOOL
Evansville, IN05-2024
Skills
- Customer satisfaction
- POS systems operations
- Team leadership
- Customer relations
Certification
FORKLIFT CERTIFICATION
LOCK OUT TAG OUT CERTIFICATION
MARRIOTT'S HOTEL EXCELLENCE PROGRAM
CERTIFIED HOSPITALITY HOUSEKEEPING MANAGER
CERTIFICATION
IHG ACADEMY CERTIFICATION
IHG CERTIFIED MAINTENANCE AND RELIABILTY TECHNICIAN
IHG AMERICAN HOTEL AND LODGING EDUCATIONAL INSTITUTE CERTIFICATION
Languages
English
Timeline
Floor Supervisor
INTERNATIONAL FINE CHEMISTRY
11.2017 - Current
HEAD OF HOUSEKEEPING AND MAINTENANCE
Residence Inn Marriott
09.2016 - 10.2017
HEAD OF MAINTENANCE AND HOUSEKEEPING
Hoilday Inn Express
06.2014 - 09.2016
High School Diploma -
CENTRAL HIGH SCHOOL
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