Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Timeline
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Brett Whicker

Lewisville,TX

Summary

Results-oriented, quality-driven professional with extensive experience in training, compliance, and quality assurance. Proven success in developing high-performing teams, implementing process improvements, and meeting regulatory standards within high-stakes environments. A proud US Military Veteran with a Bachelor of Science degree in Emergency Management, known for my ability to enhance operational efficiency, streamline processes, and drive a quality-focused culture.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Field Trainer

Stryker Communications
01.2014 - Current
  • Quality Assurance Leadership: Lead onboarding, training, and compliance initiatives for new hires in field service, installation, and 3rd party teams, ensuring adherence to corporate quality and operational standards
  • Continuous Improvement & Compliance Initiatives: Developed a tiered training system to enhance installer and technician performance, focusing on reducing process defects and enhancing product quality through standardized best practices
  • Supplier Quality Partnerships: Managed systems access and LMS functions for Stryker and third-party contractors, coordinating with supplier quality teams to achieve high performance and low defect rates
  • Risk Management & Compliance: Administered risk mitigation strategies and developed standards of performance (SOPs) for various teams, maintaining audit readiness and ensuring compliance with internal and external quality requirements
  • Product & Process Performance: Created and delivered training tailored to new product lines, supporting continuous improvement initiatives across multiple divisions
  • Team Development & Performance Management: Established 6S and accountability standards for training labs, fostering a work environment that emphasizes quality, teamwork, and inclusiveness
  • Inventory & Operations Management: Maintained inventory for two training labs and managed equipment and hardware for all new hires, ensuring seamless operational support across the division

Trainer and Training Facilitator

Utah Army National Guard
01.2009 - 01.2014
  • Spearheaded training programs for over 5,000 soldiers, emphasizing risk management and compliance with regulatory standards
  • Developed and executed a state-wide training event for combat medics, enhancing quality control and ensuring all participants met performance standards
  • Designed and implemented training programs that included a focus on safety and compliance, aligning with continuous improvement practices

Education

Bachelor of Science - Emergency Management

Utah Valley University
Orem, UT

Skills

  • Quality Assurance & Compliance Management
  • Continuous Improvement & Lean Manufacturing Principles
  • Training, Development, & Team Building
  • Performance & Risk Management
  • Supplier Quality Partnerships
  • Audits & Regulatory Compliance
  • Project Management & Problem Solving
  • Documentation & Standard Operating Procedures (SOPs)

Certification

  • SIX SIGMA Yellow Belt
  • Composite Risk Management
  • ISO 9001/13485 Familiarity

Awards

  • Meritorious Service Medal
  • Army Commendation Medal for Training Excellence
  • Utah National Guard Emergency Service Ribbon

Timeline

Senior Field Trainer

Stryker Communications
01.2014 - Current

Trainer and Training Facilitator

Utah Army National Guard
01.2009 - 01.2014

Bachelor of Science - Emergency Management

Utah Valley University

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Brett Whicker