Proven track record in enhancing customer satisfaction and operational efficiency, notably at Linde Gas. Skilled in safe driving and customer service, adept at maintaining positive client relationships through exceptional service and communication. Demonstrates a strong commitment to safety and compliance with DOT regulations, contributing to a dependable and collaborative team environment.
Overview
16
16
years of professional experience
Work History
Delivery Driver
Linde Gas
1701 E Slaton Highway, Lubbock, Texas
07.2021 - 04.2024
Delivered medical and industrial gas to customers and business offices.
Improved customer satisfaction by ensuring timely and accurate deliveries of gas.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers.
Maintained strong relationships with clients through proactive communication and personalized service.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Salesman/Delivery Driver
Lubbock Welding Supply
Lubbock, TX
10.2019 - 03.2021
Developed strong client relationships through consistent communication and exceptional customer service.
Increased sales by offering advice on purchases and promoting additional products.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Managed customer inquiries and complaints in polite and professional manner.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Pump Technician
Baker Hughes Inc
Levelland, TX
01.2019 - 09.2019
Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
Completed pump installations with precision, ensuring optimal performance and minimal downtime.
Managed inventory of repair parts efficiently, minimizing waste while ensuring availability for urgent repairs.
Pump Technician
Quinn Pumps
Levelland, TX
07.2015 - 01.2019
Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
Provided exceptional customer service, addressing client concerns and offering expert advice on pump operation and maintenance.
Completed pump installations with precision, ensuring optimal performance and minimal downtime.
Improved pump system efficiency by conducting thorough diagnostics and implementing corrective measures.
Pump Technician
DNow
Sundown, TX
06.2012 - 07.2015
Reduced equipment failures through diligent preventative maintenance and routine inspections.
Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
Provided exceptional customer service, addressing client concerns and offering expert advice on pump operation and maintenance.
Pump Technician
Wilson Supply-National Oilwell Varco
Sundown, TX
02.2010 - 06.2012
Developed comprehensive maintenance plans for clients, prolonging the life of their pumping systems.
Completed pump installations with precision, ensuring optimal performance and minimal downtime.
Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
Frac Equipment Operator
Halliburton
Brownfield, TX
06.2008 - 02.2010
Optimized rig-up and rig-down processes through effective coordination with crew members, minimizing job completion time.
Ensured proper calibration of equipment prior to use, optimizing performance and minimizing any potential discrepancies in measurements.
Increased operational efficiency by maintaining a clean and organized workspace for the Frac Equipment Operator team.
Strengthened relationships with clients by demonstrating professionalism and an unwavering commitment to safe practices on site.
Maintained supplies inventory by frequently checking stock to determine inventory levels and placing and expediting orders for needed supplies.
Education
Bachelor of Science And/with Education Degree - General Studies
Wayland Baptist University
Lubbock, TX
05.2007
Skills
Valid Class A Commercial Driver's License with Hazmat and Tanker Certifications
Positive Attitude
Customer Service
Local routes understanding
Traffic laws knowledge
Vehicle Cleaning and Maintenance
Dependable and reliable
Loading and unloading
Safe Driving Record
Vehicle Inspection
Pre-Trip and Post-Trip Inspections
Defensive driver training
DOT Compliance
Familiarity with DOT regulations
Teamwork and Collaboration
Timeline
Delivery Driver
Linde Gas
07.2021 - 04.2024
Salesman/Delivery Driver
Lubbock Welding Supply
10.2019 - 03.2021
Pump Technician
Baker Hughes Inc
01.2019 - 09.2019
Pump Technician
Quinn Pumps
07.2015 - 01.2019
Pump Technician
DNow
06.2012 - 07.2015
Pump Technician
Wilson Supply-National Oilwell Varco
02.2010 - 06.2012
Frac Equipment Operator
Halliburton
06.2008 - 02.2010
Bachelor of Science And/with Education Degree - General Studies