Brett Zimmerman

- Must have prior knowledge about sports as well as hunting and fishing.

- Lead a team of around 20 employees in order to maintain the best shopping experience possible for customers.

- Must train new employees on expectations as well as selling skills.

- Responsible for maintaining a clean and tidy department, as well as properly priced for the smoothest shopping experience.

- Responsible for implementing new techniques and skills, and training employees on the updated expectations.

- Responsible for all of the signage in the store, including price point, sale, etc.

- Responsible for a weekly audit informing the store about any signage or pricing issues that may have been found.

- Every Sunday must be available to lead a team to put out weekly signs in a quick, yet precise matter.

- Responsible throughout the week for marking up and down prices as the report shows.

- Must be able to work in a fast paced environment.

- Responsible for online orders, including in store as well as delivery.

- Responsible for properly packaging orders to be shipped out, as well as maintaining a clean work area.

- Must be able to do well in a fast paced environment, as everything you do is timed and counts towards your metrics.

- Must make sure that as online orders come in for in store pick up there is an employee able to take care of it.

- For the holiday season I was in the top 3 in the company for my metrics.

- Handled escalated customers in a calm and courteous manor, and finding resolutions that satisfied the customer needs, while not putting the company at risk.

- Responsible for training new employees on the register, including how to handle aggravated customers, and the appropriate measures to deescalate and take care of them.

- Training the front end employees on any new company policies, as well as incentives for selling insurance and credit cards.

- At the end of the shift responsible for counting the money for all of the registers.

- Responsible for register overrides to take care of the customer as well as incorrect prices or signs throughout the store.

- Responsible for writing a weekly report on how the best and worst cashiers are doing.

- For the month of December I was number 2 in the company for maintaining the highest front end metrics.

- Greeted customers entering, and assisted them to the locations they were looking for.

- Responsible for a quick and easy checkout.

- Maintain exceptional statistics for rewards program, insurance plans, and credit cards.

- Assist in other areas of the store as needed.

- Responsible for restocking the snacks and drinks as need be.

- Operated cash register, accepting cash, credit, and checks.