Brett J. Trucksess

Responsibilities

• Oversee daily operations of the dealership
• Align daily operations with the expectations of culture & values of both Kubota & Florida Coast Equipment
• Ensure monthly/annual sales goals are being exceeded & new strategies are being implemented to drive growth
• Process finance applications/contracts while maintaining good relations with current lenders & creating strategic partnerships with new lenders
• Offer additional dealership/manufacturer products & services such as insurance, extended warranties, & service plans
• Coordinate across Sales, Parts, & Service departments to make certain all clients are receiving superior customer service & unrivaled product support
• Responsible for talent acquisition & retention at the branch level
• Organize logistics of parts & machine transportation to/from other branches as well as customer deliveries
• Inventory control
• Report branch level activity to corporate officers & communicate/implement corporate strategies at the branch level

Achievements

• Exceeded 2023 Revenue Goal by 29% & Net Profit Goal by 35% after a 19% goal increase from 2022
• Exceeded 2022 Revenue Goal by 49% & Net Profit Goal by 54%
• #1 over-performing branch of the #1 Kubota Dealership in North America (13 branches)
• Led team of 17 employees across Sales, Parts, & Service, including the 2023 top grossing Salesman
• Elected to "Culture Committee" to develop & maintain strategies to align all branches with corporate culture
• Tasked with creating training videos for new-hire/existing Sales Managers at other branches

• Led startup and opening of business & provided business development, creation of operational procedures & workflow planning
• Exceeded sales goals by 22% year-over-year and improved profitability of key accounts by aligning sales strategies & business plans with market trends
• Oversaw management & implementation of new revenue strategies, sales initiatives, & customer engagement tactics to increase market share
• Negotiated prices, terms of sales & service agreements with new-business contracts exceeding $100K
• Led team of 3 sales representatives & 6 technicians, overseeing project execution, phase progress, workmanship & team performance to drive on-time completion of deliverables
• Delivered an unmatched level of service to each customer by listening to concerns and providing solutions
• Provided exceptional oversight and supervision to new-hires & showed each how to professionally install low-voltage wiring systems (CCTV, Access Control, A/V, Telecommunications, etc.)
• Collaborated with diverse team of C-level executives, architects, & electrical/mechanical engineers
• Implemented CRM strategy to automate leads management
• Maintained a professional network of over 300 clients & thousands of contacts for future business opportunities