Brettley Horst
Redmond,WA
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Customer and safety orientated.
Overview
4
4
years of professional experience
Work History
Gas Worker
Puget Sound Energy
03.2023 - Current
- Followed instructions and procedures to complete assigned tasks.
- Assisted journeymen on various tasks and emergencies to achieve a safe product and ensure the safety of the customer.
- Communicates with customer to achieve quality service and safety.
- Communicates with a team on emergencies to ensure safety and continuous monitoring of hazards.
Pool Worker
Puget Sound Energy
03.2022 - 03.2023
- Assisted journeymen with compliance tasks
- Assisted on gas emergencies
- Preformed compliance maintenance tasks in accordance with company field procedures and standards.
Trainer
FedEx
02.2021 - 01.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Developed effective training plans based on department needs and objectives.
- Supported productivity increase and business growth through new hire training and mentoring.
Special Operations Supervisor
FedEx
11.2020 - 02.2021
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Managed internal operational standards and productivity targets.
- Motivated and trained employees to maximize team productivity.
- Tracked company equipment, tools and technology to manage inventory.
- Encouraged and promoted ideas aligned to business needs and benefits.
Package Handler
FedEx
03.2020 - 11.2020
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
High School Diploma -
North Hagerstown High School
Hagerstown, MD06.2020
Skills
- Customer Service
- Working utility knowledge
- Equipment Maintenance
- Safety Management
- Resource Management
- Team Communication
Timeline
Gas Worker
Puget Sound Energy
03.2023 - Current
Pool Worker
Puget Sound Energy
03.2022 - 03.2023
Trainer
FedEx
02.2021 - 01.2022
Special Operations Supervisor
FedEx
11.2020 - 02.2021
Package Handler
FedEx
03.2020 - 11.2020
High School Diploma -
North Hagerstown High School
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