Brett Karam
Summary
5-year military veteran with accommodation medals for superior work ethic, performance, and technical capacities. Looking for new opportunities and growth.
Overview
13
13
years of professional experience
Work History
Assistant Property Manager
Greymont Village Apartments
12.2022 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to iden
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Processed Final Account Statement's
Leasing Consultant
Greymont Village Apartments
01.2021 - 12.2022
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected rent and tracked resident payments and information in computer system.
- Distributed and followed up on tenant renewal notices.
Front Desk Manager
Golds Gym
06.2019 - 01.2021
- Helps manage day-to-day processes including proper inventory control, maintaining member accounts, and delivering all revenue goals associated with front desk
- Trains and supervise team members for Front Desk and Kids Club Departments.
- Creates and manages Front Desk & Kids Club schedules
- Responsible for monthly inventory process, including managing and receiving orders for Retail & Concessions.
- Selling memberships as well as assisting General Manager in customer care issues
- Responsible for control of cash deposit with General Manager sign-off ensuring daily deposits are made on time and follow all Cash Management procedures.
Front Desk Associate
Golds Gym
04.2019 - 06.2019
- Personally checks each member into gym using proper check-in procedures
- Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor
- Ensures that guests and appointments are directed to appropriate fitness consultant in prompt, professional manner
- Responds immediately to member requests, inquiries and concerns
- Distributes keys, towels and other materials as needed
- Processes retail and concession sales
- Managed customer complaints and rectified issues to complete satisfaction
Inventory/ Product Manager
The Neck Down Vintage
03.2016 - 02.2019
- Answered calls, emails and faxes, addressing customer inquiries, solving problems and providing new product information
- Daily inventory management, including cleaning, shipping and listing merchandise for consumer sale
Dedicated Crew Chief
US Air Force
01.2015 - 01.2016
- Led in all facets of scheduled and unscheduled maintenance on 27 assigned F-16 tactical aircraft worth $675M
- Performed launch/recovery and towing operations; assisted management to ensure full mission capability
- Ensured daily preflight, thru-flight, post flight inspections and conducted servicing /ground handling operations
- Reviewed aircraft forms documentation and maintenance data system to ensure both accurately reflect aircraft status
- Increased Quality Assurance pass rate from 84% to 92%
- Led support for Exercise Decisive South; recovered/serviced 11 NATO aircraft
Team Member
US Air Force
01.2013 - 01.2015
- Accomplished in depth inspections and required maintenance on 52 F-16 aircraft valued at $1.97B
- Performed hourly and special inspections, servicing, operational checkouts, and Time Compliance maintenance
- Troubleshot, removed, repaired and installed major and minor aircraft components and hardware
- Ensured accurate documentation for active aircraft records
- Coordinated and replaced to prevent critical engine malfunction and saved the Air Force $3.8M
- Vital to evacuating 150 US Embassy personal
Inspection Team Member- Osan AFB, South Korea
US Air Force
01.2011 - 01.2012
- Mastered aircraft section work cards; corrected 144 discrepancies, which resulted in 3 consecutive Quality Assurance evaluation passes
- Led recovery of cockpit light; prevented aircraft impoundment, resulted in 72 man hours saved
- Chosen for crash recovery course; certified as team supervisor, which boosted response capability of base by 20%
Education
Bachelor of Science Degree - Exercise and Sport Science
University of North Carolina At Greensboro
Greensboro, NC2010
Skills
- Time management
- Ability to mult-task
- Customer Service Oriented
- Communication skills
- Critical thinking
Timeline
Assistant Property Manager
Greymont Village Apartments
12.2022 - Current
Leasing Consultant
Greymont Village Apartments
01.2021 - 12.2022
Front Desk Manager
Golds Gym
06.2019 - 01.2021
Front Desk Associate
Golds Gym
04.2019 - 06.2019
Inventory/ Product Manager
The Neck Down Vintage
03.2016 - 02.2019
Dedicated Crew Chief
US Air Force
01.2015 - 01.2016
Team Member
US Air Force
01.2013 - 01.2015
Inspection Team Member- Osan AFB, South Korea
US Air Force
01.2011 - 01.2012
Bachelor of Science Degree - Exercise and Sport Science
University of North Carolina At Greensboro
Similar Profiles
Amanda PlotnickAmanda Plotnick
Receptionist Administrator at Cedar Village ApartmentsReceptionist Administrator at Cedar Village Apartments
Madison HarringtonMadison Harrington
Assistant Property Manager at Lusso Apartments in Italian VillageAssistant Property Manager at Lusso Apartments in Italian Village
LaTungia McGruderLaTungia McGruder
Assistant Community Manager at Envolve Communities (Belmont Village Apartments)Assistant Community Manager at Envolve Communities (Belmont Village Apartments)