Brett Natale
Branchburg Township,NJ
Summary
Versatile professional with a track record of driving sales growth at Golfsmith and enhancing data-driven decision-making at Crum & Forster. Excelled in client relationship management and business intelligence analysis, achieving significant sales targets and improving reporting efficiencies. Skilled in VBA programming, Tableau and adept at fostering end user collaboration, consistently delivering beyond expectations. Business intelligence professional with strong track record in delivering data-driven insights to support business strategies. Proven ability to design and implement reporting solutions that align with organizational goals. Known for collaborative approach and adaptability, with proficiency in SQL and data visualization tools.
Overview
14
14
years of professional experience
Work History
Business Intelligence Developer
Crum & Forster
09.2016 - 08.2024
- Improved data gathering, analysis, and visualization procedures with strategic optimizations.
- Collaborated with cross-functional teams to gather requirements and create tailored BI reports for stakeholders.
- Improved overall efficiency by automating manual reporting tasks through the development of dynamic BI tools.
- Mentored junior team members on best practices in business intelligence development, fostering a culture of continuous learning and improvement.
- Ensured data quality and integrity by implementing rigorous validation methods within the business intelligence framework.
- Designed customized data collection models for specific visualization tasks.
- Provided training to end-users on best practices for utilizing BI tools, increasing adoption across departments.
- Identified patterns and trends in complex datasets, enabling informed strategic decision-making for management.
- Generated reports, updated spreadsheets, and presented results.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Monitored and optimized SQL server performance.
- Collected data from wide-ranging sources.
- Increased collaboration between departments by facilitating cross-functional discussions on shared metrics and KPIs.
- Translated complex technical concepts into easily understandable terms for non-technical stakeholders during presentations and meetings.
- Delivered actionable insights by analyzing large datasets and effectively communicating results to key stakeholders.
Technical Assistant
Crum & Forster
03.2015 - 09.2016
- Gathered, organized and distributed technical documentation.
- Prepared technical presentations and other materials for advisory meetings.
- Provided technical guidance and support to team members.
- Review and clean up a list of real estate properties by identifying and correcting any inaccurate, outdated, or irrelevant information to produce for modeling risk software.
- Update supervisor on status of projects.
Sales Manager
Golfsmith
01.2011 - 03.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to explain sales opportunities.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Education
Computer Science - Computer Networking And Security
Anthem Institute
East Brunswick, NJ12.2011
Skills
- Data dashboard design
- Performance metrics analysis
- Data warehousing, governance and management
- Requirements gathering
- Business intelligence analysis
- SQL programming, Tableau and VBA expertise
- BI reporting and analysis tools
- End user support
- Team collaboration
- Adaptability and flexibility
- Agile
- Sales expertise
- Client relationship management
- Sales process, operations and coaching
- KPI tracking
- Training and development
Timeline
Business Intelligence Developer
Crum & Forster
09.2016 - 08.2024
Technical Assistant
Crum & Forster
03.2015 - 09.2016
Sales Manager
Golfsmith
01.2011 - 03.2015
Computer Science - Computer Networking And Security
Anthem Institute
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