Bretton Jenkins
Phoenix,AZ
Summary
Proven track record of enhancing customer satisfaction and streamlining delivery processes as a Door Dash Delivery Driver. Leveraged GPS technology and exceptional time management skills to ensure timely and accurate deliveries, boosting efficiency by optimizing routes. Demonstrated strong teamwork, collaboration, and a positive attitude, contributing to a customer-focused environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Door Dash Delivery Driver
Door Dash
05.2019 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Enhanced customer trust by providing courteous and professional service during deliveries.
Scheduled Medical Driver
Veyo Transportation
02.2018 - 07.2020
- Improved patient satisfaction by providing timely and efficient transportation services to medical appointments.
- Contributed to a positive work environment by consistently exhibiting professionalism and courtesy towards colleagues and clients alike.
- Ensured patient safety by adhering to all traffic laws and company policies during transit.
- Maintained compliance with all company policies as well as federal, state, and local regulations pertaining to non-emergency medical transportation services.
- Stayed up-to-date on advancements in industry standards related to patient care during transport.
- Expanded knowledge of local roadways, enabling faster transportation times even during peak traffic hours.
- Developed strong rapport with regular clients leading to increased trust between driver-patient relationships.
- Streamlined transportation coordination with medical staff, resulting in improved efficiency of patient pickups and dropoffs.
- Maintained accurate records of mileage, trip logs, and vehicle maintenance for proper documentation and reporting purposes.
- Decreased incidents of late arrivals by efficiently planning routes according to daily schedules, accounting for potential delays such as construction or traffic congestion.
- Enhanced patient comfort during transport by maintaining a clean and well-organized vehicle.
- Provided exceptional customer service, addressing any concerns or special needs of patients while in transit.
- Assisted patients with mobility issues, ensuring safe transfers to and from the vehicle using appropriate equipment when necessary.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
Lift Driver
Lift
08.2015 - 10.2018
- Maintained a safe work environment by adhering to safety regulations and protocols during all lift driving tasks.
- Participated in ongoing training sessions to stay current on industry best practices, enhancing overall job performance.
- Achieved timely completion of orders through effective communication with supervisors regarding task progress and potential obstacles.
- Utilized problem-solving skills to troubleshoot equipment malfunctions and report issues promptly, minimizing downtime.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Upheld high standards of cleanliness, sanitation, and service.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Maintained log of daily trips to keep accurate records of fares and destinations.
- Arrived on time to customer appointments.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Accepted payments and provided receipts for fares to keep accurate records of transactions.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Education
Associate of Arts - Warehouse And Distribution
Estrella Mountain Community College
Arizona05.2014
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and reliable
- Attention to Detail
- Time Management
- Punctual and Reliable
Accomplishments
- Maintained consistent and on-time delivery record with 9/10 of all orders arriving on time or ahead of schedule.
Certification
- IVES Certified Operator Class 1,4 and 5 Counter Balance Forklift 2/19/2014
- Snap-On Certified 525-596 Multimeter Certification
Languages
English
Full Professional
Timeline
Door Dash Delivery Driver
Door Dash
05.2019 - 09.2023
Scheduled Medical Driver
Veyo Transportation
02.2018 - 07.2020
Lift Driver
Lift
08.2015 - 10.2018
Associate of Arts - Warehouse And Distribution
Estrella Mountain Community College
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