Breuan Day

• Processed child welfare case files for Los Angeles County DCFS, ensuring accurate documentation for timely case resolution
• Entered confidential client data into county records systems
• Reviewed intake paperwork for completeness and accuracy, supporting efficient processing of client cases
• Handled filing and mailing of court reports and notices, inputting files and documents into the court system, and maintaining printer supplies

• Positions allocable to this class typically report to a clerical supervisor or higher and perform specialized clerical duties requiring a working knowledge of specialized subject matter and the specialized clerical functions involved. Performance of assigned duties requires initiative and independent judgment within procedural and policy limits. Essential Job Functions Processes documents according to established procedures; examples include reports, charts, tables and lists, bills, receipts, statements, case files, permits, licenses, and notices. Reviews documents for completeness, accuracy, and compliance with legal and other requirements. Answers questions and provides information to the public concerning regulations, procedures, forms, applications, and permit requests. Maintains records requiring specialized knowledge and judgment in the selection, compilation or computation of data; examples include cost records and distribution and control ledgers which can be posted without extensive knowledge of bookkeeping. Compares or segregates documents where specialized knowledge of the function and more than a routine check for completeness and accuracy is involved. Utilizes office machines such as computers or terminals, copiers, scanners, or calculators incidental to the performance of other duties. Searches records and files for data where judgment and discrimination are required in selecting or abstracting material. Indexes and cross-references records and files. Sorts, arranges and files documents; retrieves and issues filed materials. Calculates amounts due and collects fees. Requests, receives, stores, inventories, and issues office supplies, and maintains related records. Receives, sorts and distributes mail. Provided reception services and assisted customers at the counter.
• Executed daily operational tasks with precision in a fast-paced environment.
• Proposed creative strategies and actionable solutions to improve overall team effectiveness.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Safely operated a delivery vehicle to transport and deliver packages to residential and commercial locations while following all traffic laws and company safety procedures.
• Managed daily delivery routes using GPS and navigation systems to ensure timely and accurate package deliveries.
• Loaded, organized, and secured packages according to delivery routes to maximize efficiency and prevent damage during transportation.
• Resolved delivery issues promptly to enhance customer satisfaction.

• Responsible for the daily maintenance and oversight of assigned locations within the City of Lancaster.

•Executed various tasks including minor repairs, reporting, and installation across designated locations.

• Developed a safety checklist based on identified hazards to help reduce risk on projects. This checklist was fully adopted management and employees. Resulted in a 20% reduction in on site accidents within three months.

• Performed minor repairs (painting, leaks, plumbing), including inspecting equipment and systems prior to use for preventative care.

Maintained accurate reports on maintenance repairs and safety protocols, sharing them weekly with management.

•Team lead for new appliance and equipment installation.

• Ranked #1 in the call center for two (2) consecutive quarters. Intaking over 2000 calls each month.
• Exceeded department quota (24 booked appointments per month) for nine consecutive months.
• 85% of scheduled appointments meet with success. Maintaining the lowest percentage of cancellations within the call center team for a consecutive five (5) months.
• Coordinated appointment scheduling for Gravitate to Green Solar Energy company.

•Gas Station Attendant Store cashier responsible for maintaining two cash registers, inventory intake, organizing and stocking shelves.

• Organized and stocked products at beginning and end of shifts at the beginning and end of all shifts. • Provided customer service and assistance to patrons.

• Diligently performed inspections to ensure 100% compliance with products and services.

• Assisted customers with purchases by providing useful home and bath suggestions related to product offerings, features and pricing.

Assisted Home Depot customers with product selection across departments and aisles

Explained features, pricing, and availability for Home Depot merchandise and services

Gained knowledge about products, their operation, and associated benefits.

• • Ensured department sections were well-organized and fully stocked to provide customers with a great shopping experience.
• • Supported multiple departments by operating the forklift to assist with inventory movement.
• Processed special orders, returns, and exchanges using Home Depot systems

• Managed patient's daily activities, including bathing, feeding, and administering medicine.
• Provided individualized care for blind and mentally disabled patients.
• Facilitated leisure activities for residents and provided daily medication administration.