Summary
Work History
Education
Skills
Timeline
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Breunna Johnson

Tallahassee,FL

Summary

Dependable Customer Service Representative with 5+ years of an amazing track record of providing exceptional support and resolving customer inquires. Proficient in managing high order volume and inventory while in a fast-paced environment. Excellent, at using Microsoft (Word, PowerPoint, Excel & Outlook) for analyzing data reports, slide shows, and scheduling appointments and more. Also, able to adapt and welcome on new skill sets when given an opportunity, and be an asset to any company.

Work History

Online Personal Shopper

Walmart
Chipley, FL
  • Demonstrated strong communication skills to effectively convey products information, policies, and procedures.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Scanned items when pulling from shelves to update system stock information.
  • Suggested comparable products to replace out-of-stock items.

Cashier

Deese Center (Baptist College of Florida)
Graceville, FL
  • Managed a cash drawer of $2000 daily while maintaining a 100% accuracy rate during reconciliation in end of day audit .
  • Maintained phenomenal customer service in high-volume hospitality setting.
  • Receive and post cash transaction and perform related cashier functions including change funds, daily balancing of funds. Answering inquiries regarding student accounts.
  • Assembled bank deposit slips the end of shift to get ready for reports. Maintained appropriate files of all payments received.
  • Trained new team members in cash register operation, stock procedures. Learned roles of other departments to provide coverage and keep restaurant running smoothly.

Delivery Associate

Amazon Delivery Station
Tallahassee, FL
  • Monitor box preparation for 20,000 daily customers by unloading picking and staging effective deliveries.
  • Guiding employees by training them how to track inventory , problem solving any issues with packages, and how to work efficiently.
  • Communicating with Manager about Damaged Items while uploading into the data base using Software for damaged inventory.
  • Maintaining a organized work space for order to get delivered to there right destination .

Education

Cosmetology

Florida Panhandle Technical College
Chipley, FL

High School Diploma -

Graceville High School
Graceville, FL

Skills

  • Route Planning
  • Delivery Management
  • Customer Service Expertise
  • Sales Experience
  • Prioritizing Orders
  • Customer Service
  • Advertising and Marketing
  • Documentation and Reporting
  • Online Order Processing
  • Planning and Organization
  • Payment Processing
  • Strong Interpersonal Skills
  • Communication
  • Marketing
  • Canva
  • Basic Math
  • Microsoft (Word,Excel, & PowerPoint)
  • Time Management

Timeline

Online Personal Shopper

Walmart

Cashier

Deese Center (Baptist College of Florida)

Delivery Associate

Amazon Delivery Station

Cosmetology

Florida Panhandle Technical College

High School Diploma -

Graceville High School
Breunna Johnson