BreUnna Jordan
The Heron of Lake City
White Springs,USA
1
Certification
5
years of professional experience
Compassionate Resident Care Professional experienced in medication assistance, customer service, and team leadership. Expertise in delivering attentive care and resolving concerns in fast-paced settings while maintaining focus on resident and customer needs. Strong communicator skilled in multitasking and operating independently.
Work History
Caregiver / Med Tech
6 Months- Delivered compassionate, respectful care and support to residents, enhancing their daily living activities.
- Assist residents with personal care, hygiene, meals, mobility, and other daily needs.
- Administered medications in accordance with established procedures and facility protocols, ensuring resident safety and compliance.
- Monitor residents and respond appropriately to changes in needs or concerns.
- Fostered residents' comfort, dignity, and safety, contributing to their overall well-being.
- Build positive relationships with residents through communication, companionship, and social engagement.
- Work collaboratively with coworkers and other care team members to provide quality resident care.
- Maintain professionalism, reliability, and attention to detail in a fast-paced care environment.
Resident Aide / Med Tech
10 Months- Supported residents in activities of daily living, enhancing personal hygiene, meal preparation, and overall personal care.
- Provided compassionate, respectful care while promoting resident comfort, dignity, and well-being.
- Assisted with medication administration in accordance with established procedures and facility protocols.
- Fostered strong relationships with residents through effective communication and meaningful social interactions.
- Monitored and addressed residents’ needs and concerns to ensure their comfort and safety.
- Maintained a professional and supportive environment while working collaboratively with staff.
Team Lead
4 Years 1 Month- Provided friendly, professional customer service in a fast-paced, high-volume environment.
- Delivered friendly, professional customer service in a fast-paced, high-volume environment.
- Handled cash and card transactions accurately while maintaining attention to detail.
- Assisted customers with questions, concerns, and complaints while working toward positive resolutions.
- Led team members to complete tasks efficiently while adhering to company standards.
- Multitasked effectively during busy periods while maintaining quality service and professionalism.
- Promoted customer satisfaction through attentive service and clear communication.
Education
High School Diploma
College coursework in progress
High School Diploma
Skills
Resident caregiving
Medication Assistance
Daily living activities
Medication Management
Patient safety
Resident Advocacy
Resident Engagement
Resident Satisfaction
Communication
Time Management
Multitasking
Team Leadership
Attention to Detail
Professionalism
Conflict Resolution
Working Independently
Respectful and compassionate
Certification
- DCF 40-Hour Certification
- CPR Certified
- Med Tech Trained
Timeline
Caregiver / Med Tech
The Heron of Lake City
02.2026 - CurrentRead More
Resident Aide / Med Tech
Plantation ALF
04.2025 - 02.2026Read More
Team Lead
McDonald's
03.2021 - 04.2025Read More
Columbia High School
High School Diploma
Read More
Florida Gateway College
High School Diploma
Read More