Dedicated CNA and Med Tech with expertise in medical terminology, documentation review, and administering medications accurately. Adept at interpreting medical instructions. Experienced with organizing and managing executive schedules. Utilizes effective communication and organizational skills to support team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA MED TECH
Pine Grove Senior Living
Greenville, SOUTH CAROLINA
02.2022 - 09.2024
Completed daily documentation and charts regarding patient care and input reports into practice databases.
Developed trusting relationships and provided emotional support to patients and families.
Interpreted and explained medical instructions to patients and family members.
Ensured proper documentation of all treatments provided per hospital policies and standards.
Exhibited excellent communication skills when interacting with patients and their families.
Answered patient call signals, signal lights or bells to determine patient needs.
Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Completed in-service training and attended performance improvement meetings.
Collaborated with nursing staff to ensure quality care delivery to patients.
Managed multiple tasks effectively while maintaining composure under pressure situations.
Administered medications according to physician's orders accurately and timely.
LEAD SALES ASSOCIATE/KEY HOLDER
Dollar General
SC
01.2020 - 01.2022
Monitored inventory levels to ensure adequate stock was available for customer orders.
Kept merchandise filled to appropriate levels on sales floor.
Developed and maintained relationships with customers to increase sales and loyalty.
Observed sales floor and stockroom for loss prevention, advising management of unusual internal or external activity.
Collaborated with team members to ensure timely completion of tasks and projects.
Minimized shortages through proper loss prevention procedures.
YOUTH DEVELOPMENT LEADER
Boys and Girls Club
Pacolet, SC
04.2018 - 01.2020
Implemented behavior management strategies when needed for conflict resolution among participants.
Ensured compliance with state regulations regarding health and safety standards at all times during programming.
Encouraged youth to participate in meaningful projects that contribute positively to the community.
Organized field trips to provide hands-on experiences related to the program curriculum.
Developed and implemented engaging activities for youth to foster their social, emotional, and physical development.
Maintained records of all youth program activities including attendance, evaluations.
Created a positive environment by providing guidance, support, and encouragement to participants.
Conducted assessments on participant's knowledge and skills related to program objectives.
Assisted in developing educational materials for youth programs.
Monitored progress of participants to ensure they are reaching goals set forth in their individual plans.
Coordinated with other departments to ensure successful program implementation.
Consulted with parents, teachers and other school personnel to determine causes of problems, such as truancy, and misbehavior and to implement solutions.
ASSISTANT MANAGER
Fallas Clothing Store
Spartanburg, SOUTH CAROLINA
07.2016 - 03.2018
Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
Helped oversee the daily operations of the store, managing staff and inventory.
Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
Tracked store inventories and replenished products according to demand.
Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
Monitored sales performance to identify potential areas for improvement.
Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Resolved customer complaints and handled refunds and returns to promote satisfaction.
Assisted with new employee training and conducted performance reviews to track overall progress.
Communicated with clients to address questions, concerns, and needs and provide quality customer service.
Oversaw daily financial transactions and managed cash flow to support profitability.