Summary
Overview
Work History
Education
Skills
Timeline
Generic
Breyanna Chestleigh

Breyanna Chestleigh

Country Club Hills,IL

Summary

Dynamic Cashier Team Lead at Touch Of Beauty with proven expertise in customer service and team leadership. Successfully enhanced customer satisfaction through effective conflict resolution and strategic sales initiatives. Skilled in inventory management and fostering a positive store environment, driving loyalty and repeat business. Passionate about community outreach and empowering others.

Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Touch Of Beauty
Country Club Hills, Illinois
07.2024 - 08.2025
  • Assisted customers with product recommendations and advice to ensure the utmost customer satisfaction
  • Helped to resolve customer concerns and complaints to implements customer trust and foster a positive store environment
  • Performed daily opening and closing procedures for all registers in the store.
  • Collaborated with management to design strategies on maximizing product sales to align with customer values fostering customer loyalty.
  • Supervised inventory levels to ensure stock availability and minimize customer dissatisfaction.
  • Handled customer complaints promptly with respect and empathy.
  • Assisted cashiers and other coworkers with resolving customer inquires and concerns.
  • Welcomed customers with friendly demeanor and enthusiastic attitude.
  • Assisted customers with inquires about products and gave advice for cosmetics and hair care.
  • Recognize potential theft and fraud attempts by monitoring suspicious behavior.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Counted and balanced cashier drawers.
  • Answered phone calls to assist customers with questions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned items and checked pricing on cash register for accuracy.
  • Collaborated with staff to ensure smooth customer flow.
  • Greeted customers as they entered the building and provided directions to their desired destination.
  • Supported other departments within the organization when needed by performing various tasks such as stocking shelves or cleaning up spills.
  • Processed customer transactions accurately and efficiently at a busy retail environment.
  • Handled cash, credit, and debit transactions while ensuring compliance with company policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Volunteer

Hillcrest Highschool
Country Club Hills, Illinois
10.2022 - 05.2025
  • Assisted with planning and organizing school events and activities.
  • Mentored younger students in academic subjects and personal development.
  • Maintained a positive environment to encourage student participation and teamwork.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Helped with prep, set up, and breakdown of community and public events.
  • Attended monthly meetings to discuss progress and future initiatives.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
  • Offered support and assistance to community members.
  • Participated in training sessions to enhance skills in leadership and teamwork.
  • Coordinated volunteer efforts for community service projects and initiatives.

Education

Bachelor of Arts - Psychiatric Nursing

Bradley University
Peoria, IL
05-2029

High School Diploma -

Hillcrest High School
Country Club Hills, IL
05-2025

Skills

  • Customer service
  • Team leadership
  • Conflict resolution
  • Customer advocacy
  • Inventory management
  • Basic math
  • Hospitality and accommodation
  • Cash drawer reconciliation
  • Merchandise stocking
  • Sales strategies
  • Body language
  • Community outreach
  • Communication skills
  • Friendly and outgoing
  • Cultural awareness
  • Public speaking
  • Volunteer orientation
  • Leadership qualities

Timeline

Cashier Team Lead

Touch Of Beauty
07.2024 - 08.2025

Volunteer

Hillcrest Highschool
10.2022 - 05.2025

Bachelor of Arts - Psychiatric Nursing

Bradley University

High School Diploma -

Hillcrest High School

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