Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Bre’yanna Jackson Boyce

Behavioral Technician
San Bernardino,CALIFORNIA
Bre’yanna Jackson Boyce

Summary

Dedicated and dependable professional with experience in childcare, youth programs, and warehouse environments. Known for strong leadership, adaptability, and a hardworking mindset. Proven ability to work well with diverse teams, manage responsibilities efficiently, and provide consistent support in fast-paced settings.

Overview

6
years of professional experience
1
Certification

Work History

ShipMonk

Warehouse Associate
12.2025 - Current

Job overview

• Received and processed incoming shipments efficiently.

• Organized inventory for easy access and tracking.

• Operated forklifts and pallet jacks safely and effectively.

• Maintained cleanliness and order in the warehouse environment.

• Assisted in training new associates on operational procedures.

• Collaborated with team members to meet daily production goals.

• Packed and labeled merchandise to prepare for loading and shipment to customers.

• Communicated effectively with team members on matters related to work assignments.

• Used pallet jacks to move items to and from warehouse locations.

• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.

Think Together

Program Leader
08.2025 - 12.2025

Job overview

• Led program development initiatives to enhance educational opportunities for students.

• Coordinated community partnerships to support after-school enrichment activities.

• Managed volunteer recruitment and training for program implementation and support.

• Evaluated program effectiveness through regular feedback from students and parents.

• Promoted a positive learning environment through effective communication with stakeholders.

• Prepared reports and presentations on program activities, progress and outcomes.

• Supported students in making positive behavior choices and used gentle disciplinary measures when needed.

• Took roll and reviewed student sign-in/sign-out sheets to monitor safety and absences.

Flexport

Warehouse Worker
04.2025 - 10.2025

Job overview

  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
  • Collaborated with team members to meet daily shipping and receiving goals effectively.
  • Accurately picked, packed, and prepared customer orders for shipment
  • Restocked inventory, organized materials, and maintained proper product locations
  • Operated pallet jacks and RF scanners while following all safety guidelines
  • Assisted with shipping and receiving, including unloading trucks and checking inventory
  • Maintained a clean, efficient work area to support daily warehouse operations

Boys and Girls Club

Volunteer/ Program Leader
08.2024 - 04.2025

Job overview

• Organized recreational activities for youth to promote teamwork and social skills.

• Supported staff in planning events and developing engaging programs for participants.

• Mentored younger volunteers, fostering a collaborative and supportive environment.

• Coordinated communication between staff, volunteers, and families regarding club events.

• Facilitated group discussions to encourage member participation and feedback.

• Collaborated with other volunteers to create a positive work environment.

• Attended weekly meetings to discuss progress and future initiatives.

• Assisted with fundraising efforts, including event planning and donor outreach.

• Promoted community resources through printed marketing material, email newsletters and social media campaigns.

Nebraska Community Services

Caregiver
08.2024 - 10.2024

Job overview

• Provides personal care and companionship to elderly individuals in their homes.

• Performed light housekeeping tasks such as laundry, dusting and vacuuming.

• Assisted with activities of daily living, including bathing, dressing, grooming, toileting and eating.

• Organized and administered medications on schedules to alleviate symptoms and improve quality of life.

• Tracked and reported clients' progress based on observations and conversations.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care.

• Delivers compassionate care to elderly clients, enhancing their quality of life through personalized assistance and emotional support.

Amazon

Forklift Cherry Picker
01.2024 - 08.2024

Job overview

• Tackle high-reach warehouse tasks with confidence using this Electric Cherry Picker Lift.

• Designed for industrial and commercial use, this reliable aerial work platform is ideal for stock picking, equipment maintenance, overhead repairs, and more.

• With a working height of up to 19 feet, this lift supports a maximum load of 500 lbs, ensuring both stability and strength when accessing elevated areas.

• Powered by a rechargeable electric battery system, it offers quiet, emission-free operation-perfect for indoor environments such as warehouses, distribution centers, and retail facilities.

Walmart

Associate
08.2023 - 10.2023

Job overview

• Maintained cleanliness of checkout area.

• Provided excellent customer service while promoting loyalty programs to increase sales potential.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Preserved appearance of store by arranging and replenishing displays and merchandise racks.

• Worked closely with front-end staff to assist customers.

• Learned roles of other departments to provide coverage and keep store operational.

Target Distribution Center

Warehouse Worker/Associate
12.2023 - 02.2024

Job overview

• Maintained accurate inventory records using computerized tracking systems.

• Verified accuracy of incoming shipments against purchase orders.

• Assembled orders according to customer requests.

• Performed cycle counts to maintain accurate inventory records.

• Followed established guidelines for picking orders accurately.

• Operated scanners, computers, and other equipment to track orders.

• Organized inventory using warehouse management systems for efficient stock control.

• Collaborated with team members to maintain a clean and safe work environment.

• Assisted in training new employees on safety protocols and operational procedures.

• Loaded and unloaded trucks, ensuring proper placement of goods in the warehouse.

McDonald's

Shift Lead
05.2023 - 08.2023

Job overview

  • Supervised shift operations ensuring adherence to quality and service standards.
  • Assisted in training new employees, enhancing onboarding efficiency and team performance.
  • Mentored team members on food safety protocols and customer service techniques.
  • Implemented workflow improvements that increased speed of service during peak hours.
  • Resolved customer complaints promptly, maintaining high satisfaction levels and loyalty.
  • Enforced compliance with health regulations, safeguarding employee and customer well-being.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Carls Jr

Team Member
08.2021 - 01.2022

Job overview

• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner

• Efficiently operated cash register, accurately handling transactions and providing correct change to customers

• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer

• Prepared food items according to established recipes and portion sizes, maintaining high quality standards

Promising Future Childcare

Daycare Teacher
09.2019 - 12.2022

Job overview

• Supervised children during meal times, playtime, and other activities.

• Supervised children during indoor and outdoor playtime, ensuring their safety at all times.

• Encouraged creativity through art projects and storytelling.

• Taught basic language skills including reading readiness, phonics, writing.

• Sparked creativity and imagination by helping children discover new things each day.

Education

North High School
Omaha, NE

High School Diploma
05.2025

Skills

Conducted thorough quality inspections to maintain high levels of product integrity and customer satisfaction

Implemented effective time management strategies to streamline workflow and meet deadlines

Oversaw project teams to align objectives with organizational goals Facilitated communication between departments to streamline project execution Championed initiatives that improved team efficiency and project outcomes

Maintained comprehensive inventory records to support efficient supply chain operations

Oversaw implementation of point of sale systems to streamline transaction processes Coordinated with cross-functional teams to optimize system performance and user experience Mentored junior staff on effective use of technology to improve operational efficiency

Oversaw patient mobility initiatives utilizing hoyer lift technology to enhance care delivery Coordinated with healthcare staff to implement best practices for patient transfers Promoted safety and efficiency in patient handling procedures

Oversaw safe operation of forklift to optimize material handling processes Coordinated with team members to streamline logistics and improve workflow efficiency Trained new staff on proper forklift operation and safety protocols

Executed driving responsibilities to facilitate efficient logistics and support operational needs

Oversaw packaging operations to enhance efficiency and reduce waste Coordinated with suppliers to secure high-quality materials for packaging Trained team members on best practices in packaging techniques

Implemented effective classroom management strategies to enhance student engagement and discipline

Conducted basic math lessons to support foundational learning objectives

Oversaw customer support operations by managing email communications to address client inquiries Developed strategies to improve response times and customer engagement Led initiatives to enhance overall customer experience through effective communication

Facilitated access to detailed product information to support informed purchasing decisions

Oversaw childhood development programs to enhance learning outcomes Collaborated with educators to design and implement effective developmental strategies Fostered a supportive atmosphere that promotes children's growth and well-being

Oversaw implementation of Microsoft Teams to streamline communication across departments Led initiatives to enhance collaboration and productivity through effective use of digital tools Championed best practices for team engagement and project management

Delivered exceptional client services to support business objectives and foster long-term relationships

Managed RF scanner operations to optimize inventory control and enhance shipment accuracy Led initiatives to improve data integrity and product labeling processes within the warehouse Oversaw team efforts to maintain efficient storage systems and improve operational workflow

Facilitated personal care and support services to enhance quality of life for adult clients

Executed comprehensive record-keeping practices to ensure data integrity and accessibility

Implemented targeted upselling techniques to maximize sales opportunities and improve customer satisfaction

Coordinated shipping processes to fulfill customer orders efficiently

Oversaw child bathing and hygiene routines to promote health and well-being Coordinated with families to establish effective hygiene practices Enhanced children's comfort and confidence through attentive care

Oversaw toddler care operations, fostering a supportive atmosphere for early childhood development Coordinated activities that promote social and cognitive skills among toddlers Cultivated strong relationships with families to enhance communication and engagement

Performed data entry tasks to support efficient record-keeping and information retrieval

Led dive teams in planning and executing underwater excursions to enhance marine research initiatives Oversaw safety protocols and equipment management to ensure compliance with industry standards Fostered collaboration among divers to achieve project objectives effectively

Managed end-to-end order fulfillment operations to enhance customer satisfaction

Oversaw phone communication protocols to enhance customer service quality Trained staff on best practices for professional phone interactions Developed strategies to improve customer satisfaction through effective phone etiquette

Facilitated unloading processes to maintain efficient supply chain flow

Oversaw home care operations to ensure high standards of service delivery Developed care plans in collaboration with clients and families to meet individual needs Trained and supervised staff to maintain compliance with care protocols

Developed and delivered targeted training programs to empower customers with product knowledge

Oversaw care plans for Alzheimer's patients, ensuring tailored support for individual needs Coordinated with multidisciplinary teams to optimize patient outcomes Developed training programs for staff to improve care delivery and enhance patient engagement

Oversaw database management initiatives utilizing Microsoft Access to enhance data organization Guided team in developing efficient reporting processes to improve decision-making Championed best practices for data management and integrity

Oversaw infant care activities to promote healthy growth and development\nCoordinated with parents to address individual needs and preferences\nImplemented nurturing practices to enhance infant well-being

Oversaw technical support operations, enhancing user satisfaction through effective problem resolution Led initiatives to streamline support processes, improving response times Collaborated with cross-functional teams to identify and implement solutions for recurring technical issues

Developed structured activity programs to enhance children's learning and social skills

Managed warehouse management system to streamline inventory control and improve order fulfillment processes

Managed handling of customer returns to maintain high service standards and enhance customer loyalty

Led initiatives to enhance customer engagement and drive sales growth Oversaw training programs for new sales associates to improve performance Developed strategies to optimize product placement and increase visibility

Directed management processes to ensure alignment with organizational goals

Oversaw dance programs for children, fostering skill development and creativity Coordinated with instructors to design engaging activities that promote physical fitness and self-expression Cultivated a supportive atmosphere that encourages participation and enjoyment in dance

Developed and executed behavior management plans to enhance children's social skills and emotional well-being

Developed detailed reports to support decision-making processes and enhance operational efficiency

Oversaw first aid response protocols to enhance safety measures Coordinated training sessions for staff on emergency medical procedures Developed strategies to improve response times during health crises

Oversaw retail sales transactions to optimize customer experience and operational efficiency Trained team members on best practices for transaction processing and customer engagement Implemented strategies to streamline sales operations and reduce errors

Oversaw operations of reach truck to optimize material handling processes Coordinated with warehouse staff to enhance inventory management and streamline logistics Led efforts to improve safety protocols during loading and unloading activities

Managed end-to-end order processing operations to streamline workflow and enhance efficiency

Implemented systematic organization of workspace to support optimal workflow

Oversaw typing and documentation processes to enhance team productivity Coordinated with team members to ensure timely completion of written materials Streamlined communication by maintaining organized records of typed documents

Provided timely assistance to customers via phone to resolve inquiries and enhance satisfaction

Facilitated supportive interactions with people with autism to promote personal development and inclusion

Oversaw the integration of Microsoft Outlook for streamlined communication and scheduling across departments Facilitated team collaboration by organizing shared calendars and meeting invites Enhanced productivity by implementing efficient email management practices

Led development of iOS applications by coordinating with cross-functional teams Oversaw project timelines and deliverables to ensure alignment with strategic goals Mentored junior developers to foster skill growth and team cohesion

Facilitated customer support through social media channels to address inquiries and resolve issues promptly

Organized and coordinated meal preparation activities to enhance dining experience

Facilitated smooth front-of-house operations by managing guest flow and reservations

Leveraged technical proficiency to enhance operational efficiency and problem-solving capabilities

Oversaw climbing initiatives by coordinating team efforts and ensuring adherence to safety protocols Developed training programs to enhance climbing skills and foster team collaboration Championed the implementation of best practices in climbing techniques to improve overall team efficiency

Oversaw logistics for heavy lifting operations, ensuring timely completion of tasks Coordinated with team members to optimize workflow during physically demanding projects Developed strategies to enhance safety and efficiency in lifting procedures

Oversaw childcare operations to promote a structured and engaging atmosphere Coordinated activities that enhanced children's social and cognitive skills Cultivated strong relationships with families to ensure open communication and support

Utilized pallet jack to streamline logistics operations and enhance inventory management

Executed phone communication strategies to ensure clear and timely information exchange

Ensured accuracy and precision in documentation and reporting to uphold quality standards

Facilitated phone call management to enhance customer service and support operations

Addressed customer billing issue inquiries to enhance satisfaction and streamline account management

Oversaw creation of comprehensive care plans tailored to client requirements Coordinated with multidisciplinary teams to enhance service delivery Championed client advocacy to improve overall care outcomes

Oversaw mobile device management processes to enhance user experience Coordinated with IT teams to implement mobile solutions that align with organizational goals Facilitated training sessions for staff on effective mobile device usage

Oversaw caregiving operations to ensure high-quality support for clients Coordinated care plans tailored to individual needs, fostering a safe and nurturing environment Mentored junior caregivers to enhance service delivery and client satisfaction

Oversaw the planning and execution of nursery rhyme activities to enhance early childhood learning Coordinated with teaching staff to develop engaging content that fosters language development Mentored junior staff in effective storytelling techniques to captivate young audiences

Provided essential support in daily living activities to promote independence and comfort for clients

Directed management of customer accounts to ensure satisfaction and retention

Oversaw care strategies for individuals with dementia, fostering a supportive environment Coordinated with multidisciplinary teams to implement effective care solutions Developed training programs for staff to improve dementia care practices

Executed inventory reconciliation to ensure accurate stock levels

Oversaw coordination of various projects to enhance operational efficiency Led team efforts in balancing competing priorities to achieve strategic goals Fostered a collaborative environment to streamline task execution and improve outcomes

Performed in-depth analysis of sales needs to align product solutions with customer expectations

Oversaw companionship initiatives to enhance client well-being Developed support programs tailored to individual needs, promoting social engagement Cultivated a nurturing environment that encouraged personal growth and connection

Oversaw merchandising strategies to optimize product placement and enhance customer engagement Led initiatives to improve inventory turnover and streamline stock management Coordinated with cross-functional teams to align merchandising efforts with sales goals

Established emergency procedures to enhance organizational readiness and response capabilities

Led live chat operations to improve response times and customer engagement Developed strategies to streamline communication processes and elevate service quality Trained team members on best practices for effective customer interaction

Managed word processing operations to support administrative functions and enhance workflow efficiency

Facilitated accurate processing of cash transactions to ensure seamless customer experiences

Collaborated with customers to address inquiries and resolve issues effectively

Utilized Microsoft Dynamics 365 to support data management and improve customer relationship strategies

Oversaw implementation of productivity software across departments to streamline operations Guided teams in optimizing software tools to enhance project management capabilities Championed best practices for software usage to drive team performance

Performed detailed behavior analysis to enhance understanding of user interactions

Utilized positive reinforcement techniques to foster a supportive and productive work environment

Oversaw data tracking initiatives to optimize project outcomes Collaborated with teams to analyze data trends and inform strategic decisions Championed data integrity to support organizational goals

Developed innovative curriculum materials to support diverse learning needs and foster student engagement

Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery

Monitored and enforced safety compliance protocols to maintain workplace safety

Applied analytical skills to identify and resolve complex issues, ensuring seamless workflow

Developed and implemented training sessions to improve employee skills and knowledge

Implemented communication protocols to ensure clarity and understanding among stakeholders

Mediated disputes among team members to foster a positive work environment

Cultivated leadership skills to inspire collaboration and drive team performance

Designed and implemented natural environment training programs aimed at fostering environmental awareness and stewardship

Implemented structured toilet training programs to enhance developmental milestones in children

Led initiatives to foster strong partnerships with parents, enhancing student engagement and support Developed strategies to improve communication channels between families and school staff Championed programs that encouraged parental participation in educational activities

Implemented structured programs to enhance motor skills and promote physical coordination

Developed and refined prompting techniques to improve communication effectiveness

Developed and executed behavior reduction strategies aimed at improving student engagement

Oversaw the creation of individualized education plans to address unique student requirements Coordinated with multidisciplinary teams to ensure effective implementation of educational strategies Championed student progress by fostering an inclusive learning environment

Developed and refined vocational skills to support industry-specific competencies and job performance

Sales

Management

Customer service

Certification

  • Food Handler Certification
  • CPR Certification
  • First Aid Certification
  • AED Certification
  • Guard Card
  • RBT - Registered Behavior Technician

Languages

English
Native or Bilingual

Timeline

Warehouse Associate

ShipMonk
12.2025 - Current

Program Leader

Think Together
08.2025 - 12.2025

Warehouse Worker

Flexport
04.2025 - 10.2025

Volunteer/ Program Leader

Boys and Girls Club
08.2024 - 04.2025

Caregiver

Nebraska Community Services
08.2024 - 10.2024

Forklift Cherry Picker

Amazon
01.2024 - 08.2024

Warehouse Worker/Associate

Target Distribution Center
12.2023 - 02.2024

Associate

Walmart
08.2023 - 10.2023

Shift Lead

McDonald's
05.2023 - 08.2023

Team Member

Carls Jr
08.2021 - 01.2022

Daycare Teacher

Promising Future Childcare
09.2019 - 12.2022

North High School

High School Diploma