Summary
Overview
Work History
Education
Skills
Accomplishments
LEAN Process Improvement Certification
Timeline
Generic

BREYANNA MASON

Arlington,Texas

Summary

Organized Logistics Specialist with 3 years of experience in project management and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training. Experienced customer service professional bringing 2 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about supply regulations and standards. Demonstrated success in working with vendors, customers and team members to meet tight schedule demands. Skilled at handling internal organization and inventory counts, resolving customer problems and working with suppliers to achieve objectives. Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Logistics Specialist

United States Navy, USN
San Diego, CA
11.2019 - Current
  • Researched issues and assessed inefficiencies within supply chain using ASKIT to devise solutions and improve performance.
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
  • Prepared timely rate estimates and strategic bid packages.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Financial expert in transferring funding, LOAs, and government credit card purchasing in over 240,000

Service Desk Lead

The Home Depot
02.2017 - 11.2019
  • Service desk lead ensuring 3 members are assigned with tasks and understand all requirements daily and weekly
  • Managing and completing online orders, transferring orders, deliveries, tool rental, processing returns and restocking
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Initiated cross-selling and up selling conversations to promote customer product purchases and generate sales.
  • Initiated cross-selling and up selling conversations to promote customer product purchases and generate sales
  • Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks

Shift Leader

SUBWAY®Restaurants
01.2015 - 01.2017
  • Properly open and close store, prep food needed and process orders for customers online, drive-thru, call – in and walk in orders.
  • Delivered superior training and leadership to our team to boost performance and help team members achieve performance targets.
  • Evaluated 2 employees skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Mentored 4 newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Office assistant

Trader’s Village
01.2013 - 01.2015
  • Performed employee breaks and filled in
  • Issued employee meal tickets, cups, and tills for registers each morning
  • Data processing to match profits made daily in food service department on excels spreads
  • Leveraged accounting software to manage expenses and keep track of finances.
  • Provided clerical support, addressing routine and special requirements.

Education

Associate in Supply Chain Management - Logistics Management

American Military University
Online
05.2021 - Current

High School Diploma -

James Bowie High School
Simms, TX
08.2012 - 06.2016

Skills

    Filing

undefined

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 3 staff members.

LEAN Process Improvement Certification

This training certificate in A3 problem solving, value stream mapping with Kaizen Group improvements involved how to problem solve and drawing valid statistical conclusions, communicating up and down the chain, lean six sigma countermeasures, root cause analysis tools, SWOT and SMART, etc. for future employment to minimize risk and improve production.

Timeline

Associate in Supply Chain Management - Logistics Management

American Military University
05.2021 - Current

Logistics Specialist

United States Navy, USN
11.2019 - Current

Service Desk Lead

The Home Depot
02.2017 - 11.2019

Shift Leader

SUBWAY®Restaurants
01.2015 - 01.2017

Office assistant

Trader’s Village
01.2013 - 01.2015

High School Diploma -

James Bowie High School
08.2012 - 06.2016
BREYANNA MASON