Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breyel Barney

Baton Rouge,LA

Summary

An organized and motivated individual, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience

Work History

Receptionist

Spa licia
Suwanee, GA
05.2019 - 02.2021
  • Greeted visitors and provided them with assistance.
  • Delivered exceptional customer service by promptly answering and redirecting incoming calls.
  • Adhered to company policies and procedures while handling customer payments using cash registers and point-of-sale terminals.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Assisted staff members in administrative tasks such as letter typing, document filing, and scanning/copying.
  • Implemented an efficient filing system to ensure organization and confidentiality of client information.
  • Maintained meticulous attention to detail in completing and submitting necessary forms.
  • Successfully managed appointment scheduling for diverse range of individuals such as clients, customers, and visitors.

Front of House Team Member

Chick-fil-A
Suwanee, GA
02.2021 - 09.2021
  • Processed credit card transactions with speed and precision.
  • Displayed outstanding customer service abilities by promptly addressing customer inquiries and resolving complaints.
  • Performed opening and closing procedures at the end of the shift.
  • Exhibited professionalism and resilience while working under pressure amidst peak-hour demands.
  • Collaborated with kitchen staff to ensure timely delivery of all orders to customers.

Customer Service Representative

TJ Maxx, TJX Companies
Suwanee, GA
09.2021 - 06.2022
  • Maintained a consistent inventory by stocking shelves with merchandise when needed.
  • Demonstrated proficiency in processing merchandise returns and exchanges according to company guidelines.
  • Managed and processed customer payments through issuing receipts and handling refunds or credits.
  • Performed requested price checks for customers seeking special orders or discounts.
  • Managed customer complaints in a professional manner, following company guidelines.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured the checkout area was consistently clean by regularly cleaning countertops, registers, windowsills, and floors.

Customer Service Representative

Lowes Home Improvement
Baton Rouge, LA
04.2023 - Current
  • Provided a high level of customer service through the use of attentive listening and engagement techniques.
  • Exemplified outstanding customer service skills and successfully boosted sales by promoting loyalty programs.
  • Performed duties related to returns and exchanges, adhering to store policies.
  • Conducted customer-requested price checks for special orders and discounts
  • Provided exceptional customer service by effectively resolving issues and addressing concerns in line with the company's policies.
  • Assisted customers with any questions regarding products and services of the store.
  • Delivered exceptional customer service over the phone by addressing inquiries about store operations, product details, and placing orders.
  • Efficiently handled transactional activities involving the operation of a cash register while ensuring precision in processing payments using different methods such as cash, check, credit card, gift card and automatic debit.

Education

Associate of Science - Political Science

Louisiana State University And A&M College
Baton Rouge, LA
05-2027

High School Diploma -

Southern University Laboratory School
Baton Rouge, LA
05-2023

Skills

  • Clerical Support
  • Skilled Collaborator
  • File Management
  • Schedule Management
  • Professional Demeanor
  • Organization skills
  • Calendar Management
  • Greeting and Seating Clients
  • Multi-line telephone skills
  • Tech-Savvy
  • Performance Improvement

Timeline

Customer Service Representative

Lowes Home Improvement
04.2023 - Current

Customer Service Representative

TJ Maxx, TJX Companies
09.2021 - 06.2022

Front of House Team Member

Chick-fil-A
02.2021 - 09.2021

Receptionist

Spa licia
05.2019 - 02.2021

Associate of Science - Political Science

Louisiana State University And A&M College

High School Diploma -

Southern University Laboratory School

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