BREYON BROWN
Ewing,NJ
Summary
My foundation is my ability to organize my time effectively, prioritize tasks, and use my initiative to come up with solutions to problems. This opportunity will allow me to continue the important work of showing excellent service. While expanding upon my already acquired skills and incorporating new ones, I intend on learning more in order to excel at this position. With my friendly disposition and eagerness to learn I will not only be a pleasure to work with, but I will ensure that all tasks are done to the highest degree of my capability.
Overview
9
9
years of professional experience
Work History
Sound Engineer
Tabernacle Baptist Church
Burlington, NJ
11.2024 - Current
- Operated consoles, synthesizers, equalizers, compressors, reverbs, noise gates and other sound-altering devices.
- Used control console to regulate volume level and sound quality during performances and recording sessions.
- Placed microphones in appropriate positions to capture desired sounds or voices.
- Set up sound editing equipment before performances and concerts.
- Created a mix of sounds from multiple sources by adjusting levels on the mixing board.
- Operated control consoles to regulate volume levels and sound quality.
Delivery Driver
Amazon
Bordentown, NJ
12.2024 - 01.2025
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Notified customers of delays to decrease calls to support.
- Checked tires for proper inflation before leaving on each route.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Navigated routes with relevant map programs and GPS systems.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Inspected vehicles' condition, supplies and equipment before and after trips
Cannabis Advisor
Zen Leaf
Lawrenceville, NJ
01.2023 - 08.2024
- Adapt efficiently to fast-paced retail environments.
- Operated POS systems with efficiency.
- Ensured compliance with laws related to the sale of cannabis products.
- Showcased deep understanding of cannabinoids, terpenes, and cannabis.
- Managed operations within the New Jersey Medicinal Cannabis Program.
- Adhered to NJ Cannabis Regulatory Commission regulations.
- Converted grams to ounces for accurate prescription allocation.
- Conducted customer ID checks to validate eligibility for purchasing marijuana.
- Participated in team meetings to discuss sales goals and strategies.
- Helped clients identify the most appropriate products for their needs.
- Guided customers with detailed explanations about the utility and benefits of products.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Conducted regular inventory checks to ensure adequate product availability.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Retail Sales/Stock/Cashier
Nike
Lawrenceville, NJ
02.2022 - 01.2023
- Demonstrated flexibility in various settings while maintaining strong teamwork skills.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Used product knowledge to suggest items to match client needs.
- Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Handled customer feedback, implementing suggestions to improve the shopping experience.
- Processed returned merchandise according to company policies.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained cleanliness of store environment including floors, windows, displays.
Customer Service Representative
N.J. Motor Vehicle Commission
Trenton, NJ
03.2020 - 11.2021
- Offered additional products or services to enhance customer experience.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Identified opportunities to improve policies and procedures related to customer service operations.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Managed customer expectations by clarifying needs, identifying options, and recommending products and services.
- Updated customer accounts, addresses and contact information within call management databases.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
Enlisted
U.S. Army National Guard
, NJ
12.2018 - 09.2020
- Basic Combat Training (BCT)/Advanced Individual Training (AIT)
- Graduated Basic Combat Training April 2019
- Graduated Advanced Individual Training July 2019
Warehouse Packer
Adecco/ETS
Ewing Township, NJ
09.2018 - 12.2018
- Picking and packing test booklets for NJ state schools K-12
Manager
KICKS USA/Snipes
Trenton, NJ
07.2016 - 01.2018
- Directed daily activities for optimal store performance.
- Executed administrative tasks, monitored inventory levels, trained staff.
- Delivered exceptional customer service consistently.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate of Applied Science - Audio Production
Mercer County Community College
West Windsor, NJ01-2026
High School Diploma -
Trenton Central High School
Trenton, NJ06-2016
Skills
- Loading and unloading
- Self-motivated and disciplined
- Heavy lifting
- Audio mixers
- Sound editing techniques
- Audio recording
- Selecting equipment
- Digital sound editing
- Digital audio workstations
- Sound editing
- Setting up microphones
- Audio production
- Audio mixing
- Managing sound quality
- Call center customer service
- Problem-solving skills
- Gathering information
- Cash handling
- Interpersonal skills
- Inbound phone calls
- Resolving issues
- THC & CBD products
- Cannabis strain identification
- Supporting medical patients
- Cash handling experience
- Patience and empathy
- Maintaining confidentiality
- Customer service
- Adobe Audition
- Adobe Illustrator
- Adobe Photoshop
- Social media marketing
- Google analytics
- Hashtag research
- Social media content campaigns
- Content scheduling
- Problem-solving
- Critical thinking
Websites
- https://new.express.adobe.com/webpage/MGX5bo1OxjTuJ
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- https://analytics.google.com/analytics/web/?utm_source=OGB&utm_medium=app&authuser=0#/p448557856/reports/reportinghub?params=_u..nav%3Dmaui%26_u.date00%3D20240702%26_u.date01%3D20241231
Languages
English
Professional
Timeline
Delivery Driver
Amazon
12.2024 - 01.2025
Sound Engineer
Tabernacle Baptist Church
11.2024 - Current
Cannabis Advisor
Zen Leaf
01.2023 - 08.2024
Retail Sales/Stock/Cashier
Nike
02.2022 - 01.2023
Customer Service Representative
N.J. Motor Vehicle Commission
03.2020 - 11.2021
Enlisted
U.S. Army National Guard
12.2018 - 09.2020
Warehouse Packer
Adecco/ETS
09.2018 - 12.2018
Manager
KICKS USA/Snipes
07.2016 - 01.2018
Associate of Applied Science - Audio Production
Mercer County Community College
High School Diploma -
Trenton Central High School
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