Brhianne Moats
Cleveland,OH
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
2014
2014
years of post-secondary education
Work History
Life Enrichment Manager
Southwest Commons by New Perspective
Strongsville, Ohio
03.2022 - 07.2023
- Developed engaging programs to enhance resident well-being and social interaction.
- Collaborated with staff to create inclusive community events and activities.
- Facilitated communication between residents, families, and healthcare providers.
- Managed schedules for recreational activities and transportation services.
- Tracked progress of individual participants over time by assessing changes in their physical or mental health status due to involvement in activities.
- Monitored budgeting for activity supplies and equipment purchases.
- Collaborated with other departments to coordinate facility-wide events such as holiday celebrations or fundraising initiatives.
- Provided individualized assistance to ensure participation in activities for those unable to do so independently.
- Encouraged residents to help with holiday decorating under supervision of facility's volunteer staff.
- Scheduled activities designed to encourage residents to socialize among themselves and enjoy time with family members.
- Adapted existing programs based on changing needs within the facility or community.
- Scheduled transportation for offsite trips, ensuring safety of participants at all times.
- Created monthly activity calendars with engaging activities, events, and outings that meet the social, cognitive, physical, spiritual, and emotional needs of residents.
Resident Assistant
Southwest Commons Assisted Living
Strongsville, Ohio
08.2019 - 03.2022
- Assisted residents with daily living activities and personal care needs.
- Communicated with healthcare staff to address resident health concerns.
- Supported new residents during orientation and adjustment periods.
- Developed community relationships to enhance resident experiences.
- Ensured compliance with safety protocols in the living environment.
- Trained new staff on best practices for resident assistance and care procedures.
- Completed routine rounds, checking with residents to meet care needs.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Transported residents to activities and meals.
- Welcomed new residents and assisted with community adjustment.
- Developed positive relationships with all members of the residence hall community.
- Participated in regular staff meetings with Resident Director.
- Mentored new resident assistants during their training period.
Customer Service Representative
Speedway Gas Station
Cleveland, Ohio
11.2015 - 08.2016
- Assisted customers with inquiries and provided product information.
- Operated cash register and processed various payment types.
- Maintained cleanliness of service areas and ensured stock availability.
- Operated lottery machine
- Educated customers on loyalty programs and promotions offered.
- Followed safety protocols to ensure a secure work environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Education
Pendleton County Middle/High School
Franklin, WVCertified Nursing Assistant - Nursing
South Branch Career And Vocational School
Petersburg, WV 08.2011 - 05.2012
Skills
- Budget management
- Training staff
- Customer service
- Relationship building
- Time management
- Documentation
- Problem solving
- Multitasking capacity
- Medical terminology
- Training and mentoring
Languages
English
Full Professional
References
References available upon request.
Timeline
Life Enrichment Manager
Southwest Commons by New Perspective
03.2022 - 07.2023
Resident Assistant
Southwest Commons Assisted Living
08.2019 - 03.2022
Customer Service Representative
Speedway Gas Station
11.2015 - 08.2016
Certified Nursing Assistant - Nursing
South Branch Career And Vocational School
08.2011 - 05.2012
Pendleton County Middle/High School