Burt R Harris Jr.

• Directed Student Digital Services for college residents, enhancing tech and multimedia programming in residence halls.
• Managed IT decisions and needs for department, ensuring alignment with organizational objectives.
• Served on executive leadership team, reporting to AVC of Student Development and VC of Student Affairs.
• Liaised for technical requirements of 11 Student Development Departments, optimizing administrative operations.
• Assessed staffing needs and facilitated new hires per departmental strategic plan.
• Consolidated four units into six Learning Centers, overseeing six full-time employees managing 120 student workers.
• Maintained over 150 workstations and servers, while researching innovative tools to boost student productivity.
• Established social media team to engage students with events and initiatives across campus.

Co-led UCLA Residential Life, serving over 15,000 students during four years.

• Oversaw ten operational and developmental units, including IT, Events, HR, Training, and Conduct.
• Supervised 400+ RAs, 20 RDs, and six ADs, focusing on inclusive leadership and strategic staffing.
• Reporting directly to the AVC of Student Development.
• Directed impactful programs such as Living Learning Communities and Maker Space.
• Facilitated cross-functional collaboration among Housing, Student Affairs, and Academic Affairs.
• Championed equity-minded leadership and student wellness in residential education.
• This full oversight of our department now resides with the new Executive Director of Residential Life.

• Directed operations of five Learning Centers, enhancing curriculum support for technology and multimedia.
• Liaised with 11 Student Development Departments to address technical needs and improve operational efficiency.
• Managed a $1.5 million operational budget while streamlining processes across six teams.
• Supervised six full-time employees overseeing 120 student workers in various learning environments.
• Researched innovative products to enhance productivity in over 150 workstations (Mac/PC).
• Implemented social media strategies for student affairs units while training on digital citizenship.
• Negotiated installation of WEPA Print Kiosk technologies to improve student services.
• Designed and renovated two Learning Centers, two Maker Spaces, and one multimedia recording studio.

• Managed desktop support and maintenance for over 150 workstations across Mac, XP, and Windows 7.
• Supervised 50 to 65 student employees, ensuring effective operations and team cohesion.
• Hosted developmental training sessions on resume building, interview strategies, and job placement.
• Achieved 35% reduction in spending within two years while increasing staff positions and improving efficiencies.
• Secured Xerox Print Management contract, reducing print budget by 25% for Residential Life.
• Established Tech Fair, attracting over 2,000 students and enhancing engagement in residential life.
• Introduced tech courses in Spring 2014 at ORL Learning Centers after ten-year hiatus.
• Maintained multiple Windows 2003/2008 servers, nine high-volume printers, laptops, and presentation equipment.

• Managed Life Science computer lab and equipment checkout processes efficiently.
• Provided desktop support and maintenance for PC workstations and multiple Windows servers.
• Supported faculty in hosting classes and lectures, ensuring smooth operations.
• Administered campus-wide Moodle/CCLE curriculum tools, assisting students, faculty, and advisors.
• Researched and implemented department-wide help desk ticketing system, enhancing operational efficiency.
• Designed advanced undergraduate computer lab for Life Sciences, featuring network printing and wireless connectivity.