Bria Allen
McDonough,GA
Summary
Security Clearance(Eligible)
Veteran results-driven Cybersecurity professional with a focused career objective aimed at transitioning into a cybersecurity role. Actively seeking a challenging position as an cybersecurity professional, where I can leverage my extensive expertise in computer security, encompassing firewalls, VPNs, and anti-malware technologies.
Overview
11
11
years of professional experience
3
3
Certification
Work History
IT Technical Support Specialist
Amazon Robotics
Stone Mountain , GA
11.2020 - Current
- Designed and implemented a secure network infrastructure for AR Facility SAV 4, incorporating 23 IDF cabinets, each with a minimum of 7 switches. Utilized cybersecurity best practices to enhance network resilience and create a safeguarded information environment.
- Accomplished the successful resolution of 1,000 trouble, project, and action tickets, significantly contributing to the overall operational success.
- Implemented best practices for system security measures, including antivirus protection and patch management, reducing security incidents by 15%.
- Identified and addressed potential security risks, vulnerabilities, and threats, resulting in a 45% improvement in overall system security.
- Investigated reported information security incidents by analyzing log files and conducting interviews, reducing incident resolution time by 30%.
- Provide Daily technical support on security-related issues, leading to a 25% increase in user awareness and adherence to security protocols.
- Managed user authentication and authorization of data access, enhancing data security and achieving a 90% accuracy in user access control.
- Led and executed 45 change management initiatives, enhancing network productivity and functionality within the framework.
Alarm Dispatcher
United States Air Force, USAF
Okinawa , JP
06.2017 - 11.2018
- Received and processed emergency calls from the public, providing appropriate response.
- Monitored alarm systems to detect any irregularities or malfunctions.
- Created detailed reports of any suspicious activity detected by the surveillance system.
- Updated records of all alarms received and dispatched personnel accordingly.
- Coordinated with other departments regarding changes or upgrades needed for existing alarm systems.
- Monitored fire, intruder detection, or other security systems.
- Demonstrated track record of effectively managing over 400 alarm activations, providing strategic guidance to patrols in executing recovery procedures.
- Administered and maintained controlled video surveillance for a diverse population of over 50,000 American service members, their families, and Japanese employees.
Base Defense Operations Controller
United States Air Force, USAF
London , GB
06.2013 - 06.2015
- Maintained communication systems to ensure effective coordination of activities with other units.
- Analyzed intelligence data to anticipate potential threats and develop countermeasures accordingly.
- Ensured compliance with applicable laws, regulations, policies, and directives related to base defense operations.
- Conducted regular training exercises to ensure readiness of personnel and equipment.
- Reviewed incident reports from subordinate units in order to evaluate effectiveness of operations and provide feedback as needed.
- Provided technical guidance and assistance on operational matters related to base defense activities as required by higher headquarters.
Education
Bachelor of Science - Information Technology With Emphasis Cybersecurity
National American University - Rapid City
Rapid City, SD06.2022
Skills
- Information Protection
- Customer Service
- Technical Support
- Data Recovery
- Performance Testing
- Hardware Diagnostics
- User Support
- Application Support
- Systems Analysis
- Software Installation
- Linux Programming and Administration
- Account Management
- Windows Consultant
- LAN/WAN
- DHCP/DNS Ethernet and Firewall Proficient
- Microsoft
- Protecting Networks
- Data Security
- Software Licenses and Patches
- IP Addressing and Subnetting
- Complaint Resolution
- Windows
- Linux
- Mac OS
- Java
Certification
- Testout Security Pro
- Testout Network Pro
- Testout PC Pro
- CISA Coding 101
- CISA Cloud Computing Security
- CISA CySA+
- LinkedIn Learning Introduction to AWS
- LinkedIn Learning Learning Java
- CompTia Security+ -in progress
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
IT Technical Support Specialist
Amazon Robotics
11.2020 - Current
Alarm Dispatcher
United States Air Force, USAF
06.2017 - 11.2018
Base Defense Operations Controller
United States Air Force, USAF
06.2013 - 06.2015
Bachelor of Science - Information Technology With Emphasis Cybersecurity
National American University - Rapid City
- Testout Security Pro
- Testout Network Pro
- Testout PC Pro
- CISA Coding 101
- CISA Cloud Computing Security
- CISA CySA+
- LinkedIn Learning Introduction to AWS
- LinkedIn Learning Learning Java
- CompTia Security+ -in progress
Similar Profiles
Jessica StackhouseJessica Stackhouse
Ambassador at Amazon RoboticsAmbassador at Amazon Robotics
Deitossi MendiolaDeitossi Mendiola
Warehouse Fulfillment Associate at Amazon RoboticsWarehouse Fulfillment Associate at Amazon Robotics
Daniel JonesDaniel Jones
Area Manager at Amazon RoboticsArea Manager at Amazon Robotics