Summary
Overview
Work History
Education
Skills
Committees and boards
Coursesandtrainings
References
Timeline
Generic

Bria Burris

Milwaukee,WI

Summary

Dynamic human services professional with extensive experience delivering vital resources to disadvantaged individuals and families in Milwaukee. Proven track record in fostering community engagement and enhancing service delivery through proactive outreach and meticulous attention to detail. Seeking a challenging role within an innovative organization to further develop expertise while driving impactful social change.

Overview

7
7
years of professional experience

Work History

Interim Executive Director

MATC FAST Fund
Milwaukee, WI
08.2024 - Current
  • Organized regular meetings with board members to discuss progress on initiatives and solicit feedback.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on analysis.
  • Secured funding from public and private sources through grant writing activities or other fundraising efforts.
  • Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
  • Maintained positive relationships with media outlets to increase visibility of organizational activities.
  • Served as spokesperson at press conferences or interviews when needed.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Set organization direction and developed strategies and tactics to fulfill mission.
  • Recommended appropriate staffing techniques to meet demands and manage costs.

Outreach Coordinator

Souls to the Polls
Milwaukee, WI
04.2018 - Current
  • Created and distributed project literature.
  • Recruited, trained, and oversaw organizational volunteers and contractors.
  • Tracked and processed employee hours for payroll.
  • Provided community education about voting rights and resources.
  • Planned and managed community meetings, public forums, and outreach events.
  • Delivered speeches, and attended relevant conferences and rallies.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Recommended appropriate staffing techniques to meet demands and manage costs.

Housing Integrity Specialist

Housing Authority of the City of Milwaukee
Milwaukee, WI
02.2022 - 10.2023
  • Investigated internal and external concerns for potential fraud, and failures to comply with program rules and regulations.
  • Reviewed historical data reported by staff and participants with regard to income, employment history, and family compositions, etc.
  • Met with clients and their advocates to discuss the step-by-step process, timeline, and outcome.
  • Assisted in the preparation of financial statements and reports, including monthly and annual accounts.
  • Created spreadsheets to track budget expenses and income.
  • Maintained a record of all financial transactions, ensuring accuracy and completeness.
  • Participated in financial and operational audits, providing necessary information and support to HUD auditors.
  • Assisted with financial forecasting and risk analysis to support strategic planning.
  • Assisted in the development and implementation of financial policies and procedures to improve operational efficiency.

Quality Assurance Specialist

Community Advocates Inc
Milwaukee, WI
11.2021 - 05.2023
  • Conducted the final application review and approval for all department-related financial assistance.
  • Collaborated with senior staff to discuss effective plans for resolving present and potential concerns.
  • Assisted the director and CFO with special projects, such as identifying errors, misconceptions, and determining the needs outlined by federal and state guidelines for grants.
  • Utilized all Google platforms (Docs, Sheets, Forms, and Slides).
  • Prepared reports to communicate the results of quality inspection activities.
  • Reorganized and revised standard operating procedures to streamline processes, and improve communication and collaboration.
  • Worked with off-site teams to complete timely tests, and facilitate smooth product releases.
  • Trained end users on software and hardware functionality.

Senior Lead Intake Specialist

Social Development Commission
Milwaukee, WI
06.2020 - 11.2021
  • Served as the first point of contact for escalated situations
  • Created internal and external step by step process checklists, flowcharts, infographics and videography
  • Trained and monitored a team of four lead Intake staff, 20 Intake specialist, six call center representatives and four on-site customer assistance specialist
  • Mentored and conducted regular productivity assessments with staff to ensure agency goals alignment
  • Reviewed customers applications for approval
  • Collaborated with community partners to ensure services to all applicants
  • Observed client confidentiality and verified data integrity in work-related tasks

Operations Coordinator

MATC Believe in Students Fast Fund
Milwaukee, WI
08.2018 - 06.2020
  • Worked directly with applicants to determine the level of need and appropriate services.
  • Maintained daily office duties, such as responding to inquiries, processing payments, sending resource referrals, and purchasing department supplies.
  • Communicated with applicants regarding the outstanding documentation needed for assistance.
  • Sourced software programs such as Aplos and Google Suites.
  • Answered funder inquiries, filed budgets, reconciled budgets, reported to the board, etc.
  • Advocated for the expansion of services and local partnerships.
  • I surveyed vendors and took bids for services.

Education

Associate of Applied Science - Human Services

Milwaukee Area Technical College
Milwaukee, WI
06-2020

Skills

  • Effective communication and interpersonal skills
  • Strong organizational and documentation abilities
  • Budgeting and financial management
  • Team leadership, training, and development
  • Performance monitoring
  • Solution-focused

Committees and boards

  • District Board Member, Milwaukee Area Technical College, 2022-07-01, Present, Legislative Committee
  • Board Secretary, MATC FAST FUND, 2018-07-19-2024, Governance Chairwoman, Audit & Finance Committee

Coursesandtrainings

  • Disability In the Helping Profession
  • Ethics In Human Service profession
  • Multicultural Competency
  • Integrity, confidentiality compliance and de-escalation training
  • Regulatory compliance training

References

References available upon request.

Timeline

Interim Executive Director

MATC FAST Fund
08.2024 - Current

Housing Integrity Specialist

Housing Authority of the City of Milwaukee
02.2022 - 10.2023

Quality Assurance Specialist

Community Advocates Inc
11.2021 - 05.2023

Senior Lead Intake Specialist

Social Development Commission
06.2020 - 11.2021

Operations Coordinator

MATC Believe in Students Fast Fund
08.2018 - 06.2020

Outreach Coordinator

Souls to the Polls
04.2018 - Current

Associate of Applied Science - Human Services

Milwaukee Area Technical College

Similar Profiles

CREATE PROFILE
Bria Burris