Bria Cantwell
Fairmont
Summary
Knowledgeable individual who excels at managing multiple responsibilities in both business and educational settings. Proven skills in building and maintaining relationships with individuals of diverse backgrounds and ages. Utilizes effective communication and organizational skills to foster positive and inclusive work/educational environments. Pursuing full-time role that presents professional challenges and utilizes interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Assistant
University Place Apartments
Morgantown, WV
07.2022 - Current
- Assist residents in completing apartment leases and other paperwork throughout their contracted rental time.
- Train new staff on best practices for resident interaction and support.
- Answer phone calls from both current and non-residents to aid with inquiries.
- Improve resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Maintain open communication with tenants to proactively handle questions and complaints.
- Monitor common spaces for cleanliness and safety compliance while promptly addressing any issues that arise.
- Manage room assignments while ensuring smooth check-in/check-out processes during community transitions.
Office Assistant
Pineview Dermatology
Morgantown, WV
05.2022 - 07.2022
- Managed scheduling for patient appointments, optimizing clinic workflow and minimizing wait times.
- Coordinated patient intake processes, ensuring accuracy in data entry and compliance with HIPAA regulations.
- Updated and organized patients’ electronic medical files.
Waitress
Dairy Cream Corner
Fairmont, WV
03.2020 - 05.2022
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Ensured prompt food delivery through superb time-management skills divided between obtaining the order, preparing the meal, and serving the customer
- Trained new team members on menu details and service protocols for operational consistency.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels.
Education
Bachelor of Arts - English/Secondary Education
West Virginia University
Morgantown, WV05.2026
High School -
East Fairmont High School
Fairmont, WV05.2022
Skills
- Teamwork and collaboration
- Staff training
- Problem-solving
- Time management
- Multitasking abilities
- Excellent communication
Certification
WV Professional Teaching Certificate
Timeline
Community Assistant
University Place Apartments
07.2022 - Current
Office Assistant
Pineview Dermatology
05.2022 - 07.2022
Waitress
Dairy Cream Corner
03.2020 - 05.2022
Bachelor of Arts - English/Secondary Education
West Virginia University
High School -
East Fairmont High School