Bria Davis
Columbus
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Embassy Healthcare
09.2022 - 12.2024
- answer phones
- greet customers
- review account information
- take payments
Customer Service Representative
Spectrum
05.2019 - 07.2022
- resolve customer complaints
- billing
- troubleshoot equipment
- help customers with basic account information
Cashier
Wendys
12.2017 - 10.2018
- greet customers entering store
- operate register for payments
- place orders
Customer Service Representative
Urban Express
03.2015 - 10.2017
- dispatch to drivers
- answer phone calls
- resolve high stress situations effectively
- respond to customer requests, products and company information
Education
High School Diploma -
Walnut Ridge
Columbus, OH06-2010
Skills
- Customer service
- Active listening
- Problem resolution
- Data entry
- Microsoft excel, outlook and word
- Call management
Certification
- CPR
Timeline
Customer Service Representative
Embassy Healthcare
09.2022 - 12.2024
Customer Service Representative
Spectrum
05.2019 - 07.2022
Cashier
Wendys
12.2017 - 10.2018
Customer Service Representative
Urban Express
03.2015 - 10.2017
High School Diploma -
Walnut Ridge
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