Bria Fraiser
Cordova,SC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
Work History
Assistant General Manager of Operations
Ruby Tuesday Restaurant
Orangeburg , SC
12.2022 - Current
- Assisted in preparing budgets for various departments within the organization.
- Led and directed staff to ensure all operational goals were met in a timely manner.
- Implemented campaigns and promotions to help with developing goods and services.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Collaborated with other departments throughout the organization on projects requiring cross-functional support.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Tracked comment card data, logging information to identify marketing trends, needs for improvement, and guest satisfaction.
- Developed and implemented training programs for new employees to ensure company policies and procedures were followed.
- Reviewed financial documents such as invoices and budgets to ensure accuracy and adherence to budget guidelines.
- Assisted in the recruitment process by conducting interviews, making hiring decisions, and onboarding new hires.
Human Resources Administrator
Orangeburg County Disabilities and Special Needs Board
Orangeburg , SC
09.2015 - Current
- Hired employees and processed hiring-related paperwork.
- Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
- Participated in salary surveys and analyzed compensation data to ensure market competitiveness.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
- Coordinated workplace safety programs and initiatives to comply with OSHA regulations.
- Assisted with annual HR budget preparation and monitoring expenses.
- Performed payroll functions including calculating hours worked and overtime pay rates.
Assistant Manager
Clean Masters
Summerville, SC
07.2013 - 08.2015
- Produced thorough, accurate and timely reports of project activities.q
- Produced thorough, accurate and timely reports of project activities.
- Developed a system for tracking inventory and ordering supplies as needed.
- Recruited and trained new employees to meet job requirements.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Reviewed completed work to verify consistency, quality, and conformance.
- Implemented quality control measures to uphold company standards.
- Delegated work to staff, setting priorities and goals.
- Created reports on sales trends, inventory levels, and financial data.
Education
Bachelor of Science - Human Resources Development
Southern New Hampshire University
Hooksett, NH05-2022
High School Diploma -
Cane Bay High School
06-2013
Skills
- Financial analysis
- Inventory management
- Project management
- Employee training
- Customer service
- Conflict resolution
- Quality control
- Vendor negotiation
- Budget management
- Strategic planning
- Data analysis
- Team building
- Recruitment process
- Sales reporting
References
References available upon request.
Timeline
Assistant General Manager of Operations
Ruby Tuesday Restaurant
12.2022 - Current
Human Resources Administrator
Orangeburg County Disabilities and Special Needs Board
09.2015 - Current
Assistant Manager
Clean Masters
07.2013 - 08.2015
Bachelor of Science - Human Resources Development
Southern New Hampshire University
High School Diploma -
Cane Bay High School
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