Bria Hill
Homewood,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Content Creator
Self Employed Services
02.2020 - Current
- Applied current editing and photography tools to tell great stories.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Strengthened content through proofreading and editing.
- Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
- Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
- Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
- Developed comprehensive content calendar to streamline production, ensuring timely publication and fostering audience growth.
- Streamlined content production workflow with project management tools, improving team efficiency and reducing time to market for new content pieces.
- Initiated collaborative project with influencers in niche, expanding reach and driving significant traffic to main website.
- Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.
- Conducted market research to identify emerging trends, enabling development of timely and relevant content that resonated with audience.
Catering/ Production Chef
Whole Foods Market
09.2022 - 03.2024
- Prepares food items for cold case production and hot bar according to daily production sheets
- Ensures that all prepared items are labeled, dated, covered, monitored for quality and freshness, and rotated
- Enhanced kitchen efficiency by streamlining production processes and implementing time-saving techniques.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Maintained well-organized mise en place to keep work consistent.
- Utilized culinary techniques to create visually appealing dishes.
- Monitors food levels and replenishes in a timely manner
- Ensures all catering orders are properly prepared, packed, and completely accounted for on the day it is to be received.
- Served as a liaison between management and culinary team to address any concerns or issues promptly.
- Ensured accurate ingredient measurements for recipes, maintaining consistency in taste and presentation across all dishes served.
- Consistently met high standards of quality control for all prepared dishes, ensuring customer satisfaction.
- Improved employee retention rates by creating a positive work environment and offering opportunities for growth within the company.
- Maintained a clean and organized work environment, adhering to strict sanitary guidelines and regulations.
Cook 2, Culinary Intern
Walt Disney World
01.2022 - 08.2022
- Prepared food in an a la carte and buffet-style restaurant environment
- Followed basic recipes and learned advanced food preparation
- Exercised skills in culinary fundamentals in hot and cold food station setup, sauce-making, catering production, and salad/sandwich preparation
- Worked efficiently to minimize guest wait time while maintaining guest service and accuracy
- Followed standardized recipes and food sanitation guidelines
- Participated in deep-frying, sautéing, roasting, boiling, and grilling vegetables, grains, and proteins.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Guest Service Associate
Buona Beef
06.2019 - 10.2021
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Hostess
Cracker Barrel
05.2017 - 08.2019
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Server/Busser
Flossmoor Country Club
05.2016 - 01.2017
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Supported wait staff by setting up and replenishing condiment stands, trash containers, liners, and bus stations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Associate of Applied Science - Culinary Arts
Johnson And Wales University
Charlotte, NC05.2022
Skills
- Food and Lifestyle Content Creator/Digital Video Editor
- High Quality Filming and Editing Experience
- Highly Skilled in private dining/catering/and meal prep services
- Extensive Experience in A La Carte and Catering Meal Preparation, World Cuisine, and Menu Creation & Development
- Highly Solution Focused
- Problem-solving abilities
- Self-Driven and Motivated
- Task Prioritization
- Exceptional Organization
- Creative Thinking
- Reliability
- Customer Service
Portfoliolink
https://bria.my.canva.site/media-kit
Awards
- Sisters Investing in Souls Scholarship Recipient 2020
- Tommy Lymon Scholarship Recipient 2020
- Marriott Program Scholarship Recipient 2020
- Johnson and Wales University Presidential Scholarship Recipient 2020
- Illinois Restaurant Association Scholarship Recipient 2020
- National Restaurant Association Scholarship Recipient 2020
- Edna Lee Scholarship Recipient 2020
- James Beard Foundation Scholarship Recipient 2020
- Worthy Goal Scholarship Recipient 2020
- Honor Student 2016-2020
Volunteer Experience
- 01/01/2015, 12/31/2020, Catholic Charities of Chicago, Food Service Volunteer
- 01/01/2013, 12/31/2014, Matthew House, Food Service Volunteer
- 01/01/2023, 12/31/2023, Beloved Black Girls, Professional Chef Instructor
- 01/01/2023, 12/31/2023, Make A Wish Foundation, Volunteer
- 01/01/2023, 12/31/2023, Genxsis Step Team, Assistant Coach
Certification
Food safety manager
Languages
English
Full Professional
Timeline
Catering/ Production Chef
Whole Foods Market
09.2022 - 03.2024
Cook 2, Culinary Intern
Walt Disney World
01.2022 - 08.2022
Professional Content Creator
Self Employed Services
02.2020 - Current
Guest Service Associate
Buona Beef
06.2019 - 10.2021
Hostess
Cracker Barrel
05.2017 - 08.2019
Server/Busser
Flossmoor Country Club
05.2016 - 01.2017
Associate of Applied Science - Culinary Arts
Johnson And Wales University
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