Provide clerical and administrative support to Human Resources Office
Compile and maintain employee records; including but not limited to personal files and I-9 files and termination files
Prepare reports relating to personnel activities as requested by HR Manager or CEO
Oversee new hire and on boarding process to include; TX New Hire Reporting, Praesidium, oversight of on boarding/ new hire website
Assist with the employee enrollment and termination of enrollment with benefit carries and COBRA
Run new hire backgrounds
Data Entry of HR information into appropriate websites and HRIS system (UKG)
Perform other related secretarial or administrative duties as requested
Maintain close, daily contact with supervisor, administrative staff, and club staff to receive/provide information, discuss issues, explain guidelines/instructions; instruct; and advise/counsel
Strategic Planning for organization, review and develop updated emergency plans for different location sites
Administer payroll for 75 salaried employees and 125 hourly employees
Responsible for wage and salary adjustments and calculations
Responsible for processing of employees earning and deductions and processing of any special payments
Updating employee banking information with accuracy and speed
Maintain confidential information, included but not limited to pay rates, bonus targets and pay grades
Safety Administrator (Temp)
Lhoist North America
Nolanville, Texas
11.2017 - 02.2018
Update employee folders with safety courses, ensuring employees are in state compliance with mandatory trainings
Observer Specialist
Lonestar Social Service
Pflugerville, Texas
09.2016 - 11.2017
Acts as a supervisor for court ordered visits through the judge between parents and children
Senior Administrative Assistant
Security Finance
Copperas Cove, Texas
01.2015 - 08.2016
Acts as a liaison between borrower and lender
Meet with applicants to obtain information for loan applications and to answer questions about the process
Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans
Explain to customer the different types of loans available, as well as the terms of services
Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information
Review and update loan files
Review loan agreements to ensure that they are complete and accurate according to policy
Compute payment schedules
Provide customer with timely and periodic status updates of their loan application
Returns all inquiry calls within one business day
Establish, maintain, and update files, databases, records, and other documents for internal reports
Assure that all customer files are complete and in compliance with regulatory agencies and internal policies
Ensure customer privacy, security of files and appropriate staff access
Administrative Assistant
The Learning Zone
Killeen, TX
06.2013 - 12.2014
Assist the Program Director with the daily administrative functions
Oversees the administrative management of the reception area of the center
Receives children, youth, parents, and other visitors in a courteous manner
Answers telephone, ascertain nature of call and direct caller to appropriate staff, takes message or personally provides desired information
Provides customer service expected in a 'First Choice' organization
Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the program
Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls
Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and daily activity and other reports required for day-to-day operation
Refers to center regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling
Maintains records, files, statistical data, and suspense system
Assists in maintaining leave records, and time and attendance records
Prepares invoices, supply and equipment requests
Uses E-Mail to send and retrieve messages
Understands and articulates policies relating to patron fees, waiting lists and program events
Coordinates vacancies and reservations for the hourly care program as required
Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed
Monitors supplies and resources
Orders office supplies
Assists in facility key control
Childcare Provider
The Learning Zone
Killeen, TX
03.2011 - 06.2013
Maintained control of and accounted for the whereabouts and safety of children in program
Encouraged participants interest by establishing a program setting that was conducive to positive child and staff interaction and exposure
Monitored staff/child ratios to ensure adequate staffing needs
Planned and conducted effective programming based on observed needs, interest and desires of children and families
Worked with Director to implement programming that enhanced and assisted with children’s physical, social, emotional and cognitive development
Worked with team members to continuously arrange and maintain an environment, both indoor and outdoor to accommodate daily schedule, assist children with homework, life skills and conflict resolution skills
Interacted appropriately and professionally with management, co-workers, families and children
Modeled appropriate behaviors and techniques for caring for children
Education
Master of Business - HRM specialization
Walden University-Online
Minneapolis, Minnesota
08.2024
Master of Science - Human Resource Management
Walden University- Online
Minneapolis, Minnesota
10.2022
Bachelor of Arts - Sociology
Ashford University- Online
Clinton, Iowa
10.2019
Associate of Science - Early Childhood Education
Central Texas College
Killeen, Texas
05.2014
Skills
Employee Relations
Training development
Performance Evaluation
Human Resources Management
Company organization
Payroll Administration
Training
Microsoft Excel 2013, 06/01/19
First Aid and CPR, 2020
Developing New Managers, 04/01/21
Human Resource Management, 04/01/21
Archiving & Records Management, 04/01/21
Employee Recognition, 04/01/21
Conducting Annual Employee Reviews, 06/01/21
Business Acumen, 11/01/21
Employee Onboarding, 12/01/21
Train the Trainer, 01/01/22
Delivering Constructive Criticism, 01/01/22
Abuse Risk Management, 04/01/22
Mental Health First Aid USA, 11/01/23
Business Ethics & Code of Conduct, 07/01/23
Diversity and Inclusion, 08/01/24
Communication Strategies, 09/01/24
Emotional Intelligence, 09/01/24
Employee Motivation, 09/01/24
Certification
Business Administration Graduation Certificate, Walden University, 06/30/24
Diversity, Equity and Inclusion (DEI) Certificate, American Management Association (AMA), 03/01/23
Human Resource Management Graduate Certificate, Walden University, 10/31/21
Awards
Received cash bonus for Account Gain and Diminished Bad Debt, 06/01/15
Received cash bonus for Account Gain and Diminished Bad Debt, 09/01/15
Employee of the month, 06/01/21
International Honor’s Society, 03/01/22
National Society of Leadership and Success, 10/01/22
Additionalinformation
Supervisors may be contacted, Personal and Professional References Upon Request, https://www.linkedin.com/in/bria-gray-mhrm-a840a3159/