Bria Lux

Server

B3 Breakfast and Burgers

01.2014 - Current

Delivered timely service while managing multiple tables in a fast-paced environment.
Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Processed customer payments efficiently using point-of-sale systems
Trained new team members on service protocols and best practices for guest interactions.
Resolved customer complaints promptly, enhancing overall dining experience through effective communication skills.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Worked with POS system to place orders, manage bills, and handle complimentary items.
Programmed DinnerWare
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain
Handled cash transactions accurately, contributing to balanced daily financial reports
Used slow periods to restock supplies, ice, trays, and delivery bags.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Maximized table turnover rate by managing reservations and seating arrangements.
Learned and followed local alcohol laws to keep restaurant compliant with laws