Summary
Overview
Work History
Education
Skills
Certification
Additional Information
References
Assessments
Affiliations
Timeline
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Bria Kroeger

Van Wert,OH

Summary

Adept at enhancing operational efficiency and data accuracy, my tenure at J. J. Keller showcased my ability to implement process improvements, significantly reducing costs. With over 8 years of expertise in Microsoft Office and a knack for strategic planning, I excel in environments requiring meticulous data analysis and robust quality management. My leadership skills, combined with a high-energy attitude, drive team success and exceed employer expectations.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Operations Specialist II

J. J. Keller
Neenah, WI
10.2023 - Current
  • Conducted audits on driver qualification documents and input client data.
  • Identifies discrepancies, while checking systems for pertinent information, and enters information into applicable systems
  • Works with Client Service Specialists to obtain and/or validate client information. Updates information in all applicable systems.
  • Maintains knowledge of the appropriate local, state, and federal regulations that pertain to our service offerings.
  • Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.
  • Implemented process changes designed to improve efficiency and reduce costs associated with service operations activities.

Data Administrator

GKN Driveline
Van Wert, OH
04.2021 - 10.2023
  • Reviewed and analyzed data requirements to identify discrepancies, inconsistencies, and potential areas of improvement
  • Processed invoices in accordance to established procedures
  • Maintained accurate records of all invoice transactions
  • Resolved discrepancies between purchase orders and invoices
  • Performed data entry into accounting system software to process payments
  • Performed data entry tasks including keying in numerical or alphanumerical information from source documents into databases
  • Assisted in the coordination of shipments, ensuring all documentation was accurate and up to date
  • Verified documentation for shipments was correct and billed to correct client
  • Maintained communication with suppliers regarding order status and delivery schedules

Petroleum Supply Specialist

Ohio Army National Guard
Columbus, OH
06.2016 - 06.2022
  • Inspected and Certified HAZMAT vehicles to be authorized on roads
  • Logged and filed classified documents within SCIF
  • Managed receipt, storage and issue of ammunition processes
  • Identified tanker truck issues that would require repair work by performing regular vehicle inspections
  • Ensured that all Department of Transportation processes were in place when delivering hazardous chemicals on highways
  • Planned destinations and mapped out routes to ensure on-time deliveries
  • Operated tanker trucks in the safest manner possible by complying with company policies and all major driving rules
  • Built structures to contain spills or hazardous areas prior to clean-up and removal
  • Documented all fuel movements in the computer system
  • Performed PMCS inspections before, during, and after a convoy or movement
  • Updated daily logs with the miles and the amount of fuel data to meet internal standards and regulatory demands
  • Collected product samples to conduct Millipore and aqua glow tests
  • Conducted daily inspections of storage tanks, pipelines, and other equipment to detect any potential problems or hazards
  • Coordinated with suppliers to purchase additional fuel when necessary

Hose Production Associate II

Eaton Corporation
Van Wert, OH
06.2017 - 04.2021
  • Reviewed Routers to determine correct measurements
  • Restocked paper products and condiments at self-service areas during periods of downtime
  • Used troubleshooting methods to identify issues with mechanical tools
  • Reviewed project specifications against completed tasks to meet anticipated milestone dates
  • Developed and implemented best practices for defect prevention and continuous improvement
  • Used specialized tools to take precise measurements of various aspects of samples
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations
  • Operated hand trucks, forklifts and scissor lifts
  • Moved items between machines, conveyors and transport equipment based on current production needs
  • Inspected and tested final products to verify conformance to established tolerances

Assistant Manager

Arby's
Delphos, OH
05.2015 - 06.2017
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making
  • Coached and mentored employees by delivering training, guidance and performance monitoring
  • Managed personnel scheduling, facilitating adequate coverage to meet demand
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends

Education

Some College (No Degree) - Medical Billing And Coding

Rhodes State College
Lima, OH
12.2022

High School Diploma -

Delphos Jefferson High School
Delphos, OH
05.2016

Skills

  • Shipment Tracking
  • Data analysis
  • EMR Data entry
  • Medical Terminology
  • Microsoft Office (8 Years)
  • Record Reports (2 Years)
  • Microsoft Excel (5 Years)
  • Typing
  • A/P and A/R Invoicing
  • Computer operations
  • Record Keeping
  • Quality Management
  • Administrative Support
  • Strategic Planning
  • Quality Assurance
  • Data Collection (5 Years)
  • Customer service (6 Years)
  • Inventory management
  • Banyan Database
  • Cargowise One Database
  • Shipment Tracking
  • Attentive listening
  • Budgeting
  • HAZMAT handling
  • Effective time manager
  • Typing skills
  • Team leadership
  • Exceptionally organized
  • High-energy attitude

Certification

  • Hazmat, 04/2018, Present, Able to certify hazmat tankers and any vehicle that is traveling with hazardous items on the road
  • Certified Cargowise Professional, 2021, GKN Automotive

Additional Information

Inventory management, Quality management, Computer operations, Attentive listening, Budgeting, HAZMAT handling, Effective time manager, Typing skills, Team leadership, Exceptionally organized, High-energy attitude

References

  • Jared Neumann, Operations Manager at GKN, Former Manager, (260) - 410 - 7461, j.neumann@live.com
  • Kevin Kelly, Finance Manager at GKN, Former Manager of Finance, (937) - 707 - 4810, kkell506.kk@gmail.com
  • Gary Stegaman, Control Tower Analyst at GKN, Former Co-worker, (419) - 910 - 0457

Assessments

United States National Guard, E-4, Honorable Discharge 2022

Affiliations

  • Driver Operations Engagement Team
  • 4-H Volunteer
  • Upwards Volunteer
  • Opptumist Club

Timeline

Service Operations Specialist II

J. J. Keller
10.2023 - Current

Data Administrator

GKN Driveline
04.2021 - 10.2023

Hose Production Associate II

Eaton Corporation
06.2017 - 04.2021

Petroleum Supply Specialist

Ohio Army National Guard
06.2016 - 06.2022

Assistant Manager

Arby's
05.2015 - 06.2017

Some College (No Degree) - Medical Billing And Coding

Rhodes State College

High School Diploma -

Delphos Jefferson High School

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Bria Kroeger