Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Bria Parsons

Westford,MA

Summary

Over ten years in hospitality and customer service. During this time, I have learned patience and flexibility to be able to accommodate many different customers and their needs, while multitasking to bring customer satisfaction to all my guest.

Overview

20
20
years of professional experience
1
1
Certification

Work History

owner

S&B painting
01.2014 - Current
  • Day to day office management sending and receiving invoices and quotes to costumers and merchant
  • I resolve any issues that arise and provide a quick resolution to the customer satisfaction

Head Bartender

Surf Seafood Inc
05.2023 - 07.2025
  • Supervised bar operations, ensuring adherence to safety and quality standards.
  • Trained and mentored junior bartenders on cocktail preparation and customer service excellence.
  • Developed innovative drink recipes, enhancing menu offerings and customer satisfaction.
  • Managed inventory levels, reducing waste through efficient stock rotation practices.
  • Cultivated strong relationships with vendors, negotiating favorable terms for supplies and products.
  • Analyzed customer feedback to refine drink selections and improve overall bar experience.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.

Manager

Abellard Resturant
01.2021 - 05.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.

Bartender

The local
01.2019 - 01.2021
  • Day to day stocking of the bar
  • Prepping for the morning and night shift
  • Placing liquor orders
  • Creating new signature cocktails

Sever / host / bartender/ manager

naked fish restaurant
01.2006 - 01.2019
  • Serving quest in an orderly and precise fashion
  • Cater to quest needs and have the ability to work quick and organized in a sometimes-stressful environment
  • Organize and reorganize reservation and floor plan do to the flexibility of the quest needs, taking reservation and function placing them in open table.
  • Completing opening and closing task of a restaurant
  • Making floor plans

Education

Diploma -

David Prouty high school
01.2001

Skills

  • Software
  • Excel, word, power point, outlook
  • Open table
  • Micros
  • Dropbox
  • Yelp
  • Customer relations
  • Small business operations
  • Relationship building
  • Client service
  • Operations management
  • Verbal and written communication
  • Staff management
  • Team oversight
  • Staff hiring
  • Business administration
  • Client engagement optimization
  • Hiring and staffing
  • Attention to detail
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Team leadership
  • Scheduling
  • Goal setting
  • Inventory control
  • Customer retention
  • Employee scheduling
  • Staff training/development
  • Performance improvement
  • Employee motivation

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of 40 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.

Certification

  • Certified personal trainer , [Company Name] - [Timeframe]

Interests

  • Volunteer Travel
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips
  • Adventure Travel
  • Food Tourism

Timeline

Head Bartender

Surf Seafood Inc
05.2023 - 07.2025

Manager

Abellard Resturant
01.2021 - 05.2023

Bartender

The local
01.2019 - 01.2021

owner

S&B painting
01.2014 - Current

Sever / host / bartender/ manager

naked fish restaurant
01.2006 - 01.2019

Diploma -

David Prouty high school

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Bria Parsons