Diligent Sr. Human Resource Generalist with extensive background in human resources management, Payroll, Benefit Administration and FMLA Management. Proven track record in developing and implementing HR policies that improve employee satisfaction and retention. Demonstrated expertise in conflict resolution and employee development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Compensation, Benefits & Payroll Specialist
Montgomery County Coalition for the Homeless
10.2023 - Current
Compensation Management
Assist in the design, implementation, and management of compensation programs, ensuring they are competitive and sustainable.
Conduct regular compensation reviews and participate in compensation surveys to ensure fairness and competitiveness.
Collaborate with HR and hiring managers in job evaluations and classifications.
Benefits Administration
Manage and oversee employee benefits programs such as health, dental, vision, life insurance, short- and long-term disability, 403b, and other company-provided benefits.
Coordinate the benefits enrollment process for new employees and conduct benefits orientations and trainings.
Address employee queries about benefits, ensuring they understand their options and the value of their benefits package.
Stay updated on benefits trends and legal requirements to ensure compliance and competitiveness.
Payroll Processing
Process bi-weekly payroll accurately, ensuring all wages, deductions, and reimbursements are correct.
Handle payroll-related inquiries from employees and resolve any payroll errors promptly.
Maintain accurate and up-to-date payroll records and ensure documentation is in compliance with financial regulations and best practices.
Work closely with Finance to ensure all payroll expenses are captured and accounted for.
Reporting and Analysis
Regularly generate reports regarding compensation, benefits utilization, and payroll for senior management.
Provide data-driven insights to HR and leadership teams on compensation trends, benefits optimization, and payroll efficiencies.
Continuous Improvement
Evaluate current systems and processes, making recommendations for improvements in efficiency and effectiveness.
Stay updated with changing regulations and best practices in compensation, benefits, and payroll management.
Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Provided customer service to employees regarding payroll inquiries and issues.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Resolved payroll discrepancies quickly and successfully.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
Facilitated smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
Coordinated annual open enrollment process for employee benefits, ensuring seamless integration into the payroll system.
Identified and corrected payroll discrepancies, ensuring employees were paid accurately and fostering trust within workforce.
Collaborated with HR to integrate benefits administration into payroll system, ensuring accurate deduction and contribution calculations.
Developed comprehensive reports for management, highlighting payroll trends and providing actionable insights for budget planning.
Completed payroll accurately and timely to meet employee expectations.
Responded to employee questions and requests for information in timely and knowledgeable fashion.
Audited timesheets and payroll records for accuracy.
Assisted with recruitment and onboarding of new employees.
Senior Human Resources Generalist
Montgomery County Coalition for the Homeless
02.2023 - Current
Maintain personnel files and compliance with required certifications and licensure
Serves as Paylocity expert; processing data to ensure accurate internal transfers, salary changes and various other transactions
Assist with setting up Relias trainings and tracking attendance and reporting it to supervisors via the system.
Assist with signing staff for Mandt, First Aid/ CPR and other in person trainings and tracking who needs to attend upcoming sessions.
Serve as a liaison between employees and management for all HR functions (payroll, benefits and Paylocity)
Conducts new hire orientation and onboarding of new employees and interns, assists with off-boarding and exit interviews. Synthesizes exit interview data and recommends improvements to support the employee experience within MCCH
Fully leads the payroll function from the HR perspective in conjunction with the accounting team. Uploads retirement plan funds on a bi-weekly basis in conjunction with the compliance schedule.
Assists with processing of biweekly payroll; reviewing changes and preprocess register
Prepares and updates job descriptions to ensure ADA compliance and consistency throughout the Agency
Helps to administer the Workers Compensation program and claims process; engages with insurance carrier
Helps to administer the unemployment claims process to include appearing at hearings and engaging with claims adjustors
Manages FMLA process to include processing proper paperwork and managing accommodations and return to work
Assists Director of HR & Operations with developing and implementing affirmative action plan along with outside consultants, to include targeted recruiting and sourcing within the established recruiting budget
Supports the Director of HR & Operations with responding to financial and retirement plan audit requests for employee data (physical and digital files)
Tracks employee document compliance within Paylocity and employee tracking spreadsheet
Supports internal teams by providing employment and demographic information relating to the grant process and Federal and County contracting and reporting requirements
Creates and submits all compliance reporting to include EEO, OSHA, and Census Reports
Administer MCCH’s benefit programs to include:
O Medical, Dental and Vision Insurance
O Life and Disability Insurance
O 403b & 457 retirement plans
O Voluntary Life and Disability Insurance
O Voluntary Short-Term Disability
O Flexible Spending
O Employee Assistance Program
Maintain benefit records by developing recordkeeping systems; initiating new hire benefits; recording changes
Reconciles benefit accounts by approving billing statements
Assists staff with loan process with retirement plan company
In conjunction with the Director of HR & Operations conducts and/or develops staff training programs based on organizational needs. Maintains training tracking spreadsheet and updates Paylocity Skills/ Training sections as appropriate. Collects signed acknowledgement forms when applicable
Maintain knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance
Other duties as assigned
Human Resources Generalist/Recruiter
Oxygen Forensic
05.2022 - 05.2022
Scheduled leadership meetings and handled all of hiring, assisted with I-9 processing, background checks, onboarding, benefit processing, worked closely with the Head of Human Resources
Managed the interviewing, screening and referral of qualified applicants.
Worked collaboratively with management to promote a climate conducive to attracting and retaining personnel.
Provided optimal support to employees regarding various HR-related topics.
Dental Patient Coordinator
Porter Dental
01.2017 - 12.2021
Greeting patients, scheduling appointments, checking patients in and out, verifying insurance, submitting claims, following up on pre-authorizations and etc.
Handled office messages, correspondence between offices for ref., bookkeeping for office, creating estimates and going over financial options with patients.
Adjusting accounts, handling all incoming insurance claims, calling insurance companies to get benefit information, scanning patient’s chart and filing.
Administrative Assistant
Veney Financial
01.2018 - 12.2020
Greet all incoming guest, answering all incoming phone calls, QB entries, tracking AP, prep payroll, certified payroll submission, excel form entries, HR asst. and filing.
Opened, sorted and distributed incoming messages and correspondence.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
Dental Hygienist Assistant
Menton Family Care
03.2018 - 11.2018
Assisting Dental Hygienist with periodontal charting, wiping down chairs and setting up rooms in between patients.
Handling and sterilizing instruments, preparing trays and setting up x-ray instruments when needed
Assisting dentist chairside with suctioning and passing on instruments
Improved patient comfort by providing gentle and thorough dental cleanings.
Increased patient satisfaction through compassionate care and excellent communication skills.
Maintained a sterile and organized workspace for optimal infection control and efficiency.
Participated in ongoing professional development to stay current on industry best practices and maintain licensure requirements.
Streamlined office workflow by effectively managing appointments and scheduling followups.
Prepared examination rooms in a timely manner, adhering to strict cleanliness standards.
Human Resources Generalist
Target
03.2012 - 04.2018
Planned and developed and implemented an innovative program of recruitment.
Maliciously sourced and screened candidate pools in an effort to provide hiring managers with high-quality candidates, assisted with talent acquisition.
Scheduled interviews and follow-ups, as well as on-boarding procedures for new hires
Handled payroll, terminations, answer and directing phone calls (related to job interviews, etc.), scheduling interviews, handling donations, facilitating orientation, training new hires, executing fast, fun and friendly events for team members and assisting team members with benefits (401k, insurance plans, etc.)
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Facilitated criminal background check process for new hires.
Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
Implemented and supervised orientation procedures for new hires.
Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Coached managers through employee engagement, documentation, discipline and performance improvement plans.
Met with staff to resolve difficult situations related to performance and conflict management.
Improved operational processes resulting in productivity increase in HR department.
Facilitated conflict resolution among employees, leading to improved workplace relationships and enhanced team collaboration.
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Assisted with writing job postings and job descriptions for boards.
Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
Liaised with HR and payroll to coordinate and manage employee leaves of absence.