Summary
Overview
Work History
Education
Skills
Timeline
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Bria Peters

Picayune,MS

Summary

Motivated logistics manager with over 10 years experience in freight transportation. Seeking to obtain a responsible position where there is a need for a variety of office management tasks including domestic, import, and export knowledge, business intelligence, and database program use.

Overview

8
8
years of professional experience

Work History

Order Processing/Logistics & Specialist

Millpledge
Remote, MS
04.2024 - Current
  • Acted as the first point of contact for customers, receiving and processing orders via phone, email, and online platforms.
  • Efficiently managed the order process from intake to fulfillment, ensuring accuracy and timely delivery of products.
  • Prepared shipping labels and picking tickets, provided clear instructions to the warehouse team for order picking and shipping, and tracked shipments to ensure on-time delivery.
  • Entered orders and inventory data into the system, maintaining up-to-date and accurate records of all transactions and stock movements.
  • Handled import containers, collaborated with warehouse staff to stock inventory, and ensured proper organization and storage of veterinary medical supplies.
  • Coordinated regular inventory counts, ensuring accurate stock levels and minimizing discrepancies between physical and system records.

Logistics Supervisor

Airgroup
Las Vegas, NV
11.2022 - 04.2024
  • Oversaw all aspects of air and ocean imports and exports, ensuring smooth execution of booking, routing, customs clearance, and final delivery.
  • Provided leadership, training, and guidance to junior staff, fostering a productive team environment and ensuring adherence to best practices in logistics.
  • Analyzed current shipping processes, identified areas for improvement, and implemented changes to reduce costs and improve efficiency.
  • Developed strong relationships with clients through effective needs assessment, ensuring top satisfaction levels, and long-term partnerships.
  • Negotiated freight rates with carriers and agents, securing competitive pricing for customers while maintaining profitability.
  • Verified the accuracy of critical documents, such as invoices and packing lists, ensuring compliance with customs regulations and industry standards.
  • Managed financial transactions, including issuing payments to vessel carriers, truckers, and other freight forwarders, ensuring accuracy and timeliness.

Logistics Coordinator

MNX Logistics
Remote, MS
07.2020 - 11.2022
  • Used MXTMS systems to input, monitor, and process shipments – staying compliant with Standard Operation Procedures (SOP’s) for each shipment and special instructions for pick-up and delivery.
  • Completed commercial invoices for every dutiable international shipment (if not provided by the customer).
  • Sought out the best means for routing packages for domestic and international shipments.
  • Worked with other coordinators to ensure shipments’ proper care and on-time delivery.
  • Notified shipper, consignee, vendors, and airlines of any unforeseen and predicted changes in shipment statuses.
  • Pre-alerted Service Partners of special services request, via email/fax.
  • Advised customers of delays if the commitment will be/is missed. Situations such as flight delays, flight cancellations, missed connections, customs delays, and miss-shipped.
  • Quoted the client accurate charges for services and entered the charges in the system at time of booking.
  • Ensured each shipment generates the maximum contribution to the Company by keeping constant focus on meeting the required service level at the lowest possible cost.
  • Reviewed working processes with carriers and transport companies to ensure best practice.
  • Assisted the sales team with quotations and client/product knowledge.

Aviation Air Export Coordinator

Kuehne + Nagel
Coppell, TX
05.2016 - 05.2020
  • Delivered impeccable customer service; providing clients with adequate information on expected arrival of goods, in addition to informing them of delay if needed. Worked closely with other departments to deliver high level of service to customers.
  • Maintained large amounts of email inquiries from overseas offices and in the U.S.
  • Specialized in Aerospace air shipments. Delivered expedited service for time critical AOG shipments.
  • Responsible for quoting, invoicing, and charging customers correctly as per the SOP, with established knowledge of incoterms.
  • Coordination of all aspects of the export process including, but not limited to; coordinating with shippers, scheduling pick-ups daily, arranging truckers, and contacting airline offices for the export of shipments.
  • Created and prepared air export documents using system including HAWBs, MAWBs, and filing AES. Extensive knowledge of SLI, IATA to IATA forms, and other TSA required documents.
  • Maintained 100% level of compliance with any related government agencies such as local, US domestic, and applicable foreign agencies. Used KSMS to maintain record of known shippers and verified that all government and agency compliance and regulatory requirements were properly addressed.
  • Ensured regulatory and documentation requirements were accurately processed, dispatched, and released to carriers, agents, and customers in a timely manner.
  • Certified in IATA Dangerous Goods by Air. For Personnel of category 6 Syllabus in accordance to IATA Dangerous Goods Regulations 1.5.2 training curricula. Training complies with International Civil Aviation Organization (ICAO) standards and Department of Transportation (DOT) 49 CFR sections (a)(1)(2)(ii)(3) including General Security Awareness 175.704(a)(4).
  • Work with the warehouse in order to identify client cargo, including dangerous goods, and maintain proper documentation.

Education

GED -

Mississippi Community College
Picayune, MS

Skills

  • Extensive experience working in customer service
  • Cross-functional team leadership
  • Staff training and development
  • Team supervision
  • Process improvement initiatives
  • Effective time management skills
  • Ability to acquire and apply knowledge rapidly
  • Strong written and verbal communication skills
  • Documentation accuracy verification
  • Strong problem solving and prioritizing skills
  • Order intake and processing
  • Shipping label and picking ticket preparation
  • Multi-channel order processing (phone, email, online)
  • ERP system proficiency (if applicable)
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Shipping software (eg, FedEx, UPS systems)
  • HAZMAT training
  • Inventory management
  • Warehouse coordination
  • Ocean export and import extensive handling
  • Air export and import extensive handling
  • TSA STA certified
  • Customs regulations compliance

Timeline

Order Processing/Logistics & Specialist

Millpledge
04.2024 - Current

Logistics Supervisor

Airgroup
11.2022 - 04.2024

Logistics Coordinator

MNX Logistics
07.2020 - 11.2022

Aviation Air Export Coordinator

Kuehne + Nagel
05.2016 - 05.2020

GED -

Mississippi Community College

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Bria Peters