Bria Speights
Chipley,FL
Summary
Dynamic professional with a proven track record in caregiving and customer service, notably at Arc of Washington County. Excelled in daily living assistance and conflict resolution, enhancing client independence and customer loyalty. Demonstrates exceptional verbal communication and flexibility, achieving high accuracy in transactions. Skilled in housekeeping, ensuring clean and welcoming environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Caregiver
Arc of Washington County
01.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Customer Service Representative
Walmart
02.2018 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier
KFC
03.2014 - 02.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - Cosmetology
Florida PanhandeTechnical College
Chipley, FL05-2022
Skills
- Daily living assistance
- Housekeeping
- Housekeeping tasks
- Verbal and written communication skills
- Flexible schedule and availability
Certification
- Assisted Living Administrator License – [State] Department of Social Services or Equivalent.
- Mental Health First Aid USA certification – National Council for Behavioral Health.
hemodialysis
I took this course very helpful and i received my certificate of completion from this program also
Timeline
Caregiver
Arc of Washington County
01.2022 - Current
Customer Service Representative
Walmart
02.2018 - 02.2021
Cashier
KFC
03.2014 - 02.2018
- Assisted Living Administrator License – [State] Department of Social Services or Equivalent.
- Mental Health First Aid USA certification – National Council for Behavioral Health.
Associate of Arts - Cosmetology
Florida PanhandeTechnical College
Similar Profiles
Christina GrimesChristina Grimes
Direct Support Professional & Certified Med Tech at Arc of Washington CountyDirect Support Professional & Certified Med Tech at Arc of Washington County
Sean BrittonSean Britton
Independent Coordinator at Arc of Washington CountyIndependent Coordinator at Arc of Washington County
Mary ReedMary Reed
Cmt at Arc Of Washington CountyCmt at Arc Of Washington County