Detailed-oriented professional looking for an administrative assistant position and customer service role offering exceptional organization, fast data processing, and strong readiness to support daily office operations.
Overview
11
11
years of professional experience
Work History
Dispatcher - Load Coordinator
Gault Transportation Services
Houston, TX
04.2023 - 07.2026
Communicated with drivers to relay critical information and updates.
Monitored vehicle locations using GPS tracking systems for timely deliveries.
Resolved customer inquiries and issues through effective communication strategies.
Collaborated with logistics team to ensure efficient freight management processes.
Maintained accurate records of dispatch logs and driver performance metrics.
Coordinated driver schedules to optimize routes and minimize delays.
Administrative Assistant
Square's Multi Service Group
Houston, TX
07.2020 - 04.2023
Managed scheduling and calendar arrangements for executives and team members.
Prepared correspondence, reports, and presentations using Microsoft Office Suite.
Handled office supply inventory, ensuring availability of essential materials for operations.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Handled confidential documents in an organized fashion according to established protocol.
Information Processing Specialist
TransCore
Houston , TX
03.2017 - 05.2020
Processed data entries for transportation management systems efficiently.
Assisted in training new staff on data processing procedures.
Implemented quality control measures to enhance data integrity.
Captured and transcribed information based upon client requirements and requests.
Payroll Data Processor
United Systems Staffing Professionals
Houston, TX
02.2015 - 04.2017
Maintained confidentiality of sensitive payroll information and documentation.
Implemented changes in payroll processes to align with regulatory updates effectively.
Prepared reports for management regarding payroll expenses and taxes paid.
Updated database with new hires, terminations and other personnel changes.
Education
Associate of Arts - Business Administrations and Management
Houston Community College Systems
Houston, TX 06/2026 - 06/2030
Skills
Communication strategies
Time management
Effective communication
Advanced Microsoft Office Suite
Sequenced Daily Workflow
Team collaboration
Data Processing
Organize Digital Filing Systems (SharePoint)
Coonflict Resolution
Analytic Skills
Streamlined Administrative Assistant
File Management
Scheduling Management
Customer Experience
CRM Digital Software
Customer relationship management
Resource organization
Timeline
Dispatcher - Load Coordinator
Gault Transportation Services
04.2023 - 07.2026
Administrative Assistant
Square's Multi Service Group
07.2020 - 04.2023
Information Processing Specialist
TransCore
03.2017 - 05.2020
Payroll Data Processor
United Systems Staffing Professionals
02.2015 - 04.2017
Associate of Arts - Business Administrations and Management