Bria Walker
Public Affairs Specialist
Mount Rainier,MD
Summary
Insightful community outreach and public affairs professional having 4 years of DC Government experience in devising successful media strategies and orchestrating special events. Meticulous in managing and carrying out special events by arranging for media presence, composing written documents, booking photographers, reserving event venues and preparing eye-catching graphics. Highly adept in social media, web content and marketing materials. Remarkable verbal and written communication skills with a creative style and strong attention to both message and key details.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work History
Public Affairs Specialist
DC Board Of Elections
Washington, DC
01.2024 - 07.2024
- Supported public relations managers with writing, researching and preparation of materials
- Engaged in professional networking to maintain strong relationships with communications professionals to drive effective dissemination of mass communications.
- Established and promoted specific messages on behalf of DC Board of Elections.
- Updated social media accounts and websites such as @Vote4DC.
- Maintained organization of Outreach calendar.
- Boosted social media engagement with compelling content and targeted campaigns.
- Managed tasks of summer interns and ward coordinators during DC's Primary Election while fostering a supportive team environment.
- Created impactful initiatives for college campuses and churches in DC.
- Managed media inquiries, resulting in increased positive news coverage for the organization
Staff Assistant
Employment Services
Washington, DC
10.2020 - 12.2023
- Kept digitized records of over 50 events planned organized for easy updating and retrieval by authorized team members.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Supported efficient meetings by providing valuable information to the team and documenting discussions.
- Produced quality documents and spreadsheets for internal needs using Microsoft Office.
- Worked closely with coworkers to strategically plan for company growth.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Front Desk Clerk
Department Of Employment
Washington, DC
01.2020 - 09.2020
- Greeted over 100 guests daily at front desk and engaged in pleasant conversations while managing check-in process utilizing VOS Greeter and SalesForce.
- Answered multi-line phone system (AVAYA) to respond to inquiries and transfer calls to correct departments and personnel.
- Entered customer data using SalesForce software and updated information whenever necessary.
- Performed basic daily bookkeeping tasks.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Sales Associate
Macy's
Hyattsville, MD
07.2016 - 04.2019
- Offered top-notch, personal service and polite support to over 200 customers daily to boost sales and customer satisfaction
- Demonstrated items to customers and created customer awareness, interest and sales.
- Assisted customers by answering questions and fulfilling requests.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Bachelor of Arts - Jazz
The University Of The Arts
Philadelphia, PA 08.2015 - 05.2019
High School Diploma -
Duke Ellington School Of The Arts
Washington 08.2011 - 06.2015
Skills
Attention to detail
Customer service
Microsoft Office
Organizational skills
Written communication
Social Media Posting
Web Content Management
Government relations
Multicultural communication
Community Relations
Timeline
Public Affairs Specialist
DC Board Of Elections
01.2024 - 07.2024
Staff Assistant
Employment Services
10.2020 - 12.2023
Front Desk Clerk
Department Of Employment
01.2020 - 09.2020
Sales Associate
Macy's
07.2016 - 04.2019
Bachelor of Arts - Jazz
The University Of The Arts
08.2015 - 05.2019
High School Diploma -
Duke Ellington School Of The Arts
08.2011 - 06.2015
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