Rashaad McClain
Self-employeed
Washington
1
Certification
11
years of professional experience
Innovative Entrepreneur experienced in founding and scaling successful ventures. Drove projects from concept to completion by leading teams and leveraging market insights to achieve business goals. Focused on delivering value through strategic planning and operational excellence.
Work History
Freelance/ Entrepreneur
10 Years 7 Months- Developed and executed comprehensive business strategies to drive growth and market presence.
- Established partnerships with stakeholders to enhance service offerings and customer engagement.
- Conducted market research to identify trends, opportunities, and competitive landscape insights.
- Managed financial operations, including budgeting, forecasting, and cash flow analysis.
Barista / Shift Leader
4 Months- Led shifts, enhancing operational efficiency and customer satisfaction.
- Prepared high-quality handcrafted beverages following Starbucks standards.
- Trained new baristas, fostering a supportive team culture and ensuring consistent service quality.
- Managed store cleanliness and inventory, optimizing mobile order fulfillment processes.
Barista
5 Months- Consistently prepared high-quality coffee and tea beverages to meet customer preferences.
- Provided excellent customer service, fostering strong relationships with regular customers.
- Participated in training programs to enhance knowledge of new menu items and promotions.
General Manager
2 Years 7 Months- Led daily store operations, enhancing customer service and operational efficiency.
- Coordinated inventory management, staff scheduling, and training to build a high-performing team.
- Monitored compliance with food safety regulations and company policies, upholding operational standards.
Education
Associate of Arts - Business Administration
Bachelor of Science - Recording Arts
Skills
Food & Beverage Preparation
Menu Development
Customer Service
Team Leadership & Training
Time Management
Customer relations
Goal development
Entrepreneurial personality
Business planning
Client engagement
Digital Marketing
Brand building
Market Positioning
Operational Strategy
Client Retention
Certification
Food Handler Certification
Timeline
Barista / Shift Leader
Starbucks
08.2024 - 12.2024Read More
Barista
Peet’s Coffee
05.2023 - 10.2023Read More
General Manager
Little Caesars Pizza
02.2021 - 09.2023Read More
Freelance/ Entrepreneur
Self-employeed
01.2016 - CurrentRead More
Full Sail University
Bachelor of Science from Recording Arts
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Prince George’s Community College
Associate of Arts from Business Administration
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