Summary
Overview
Work History
Education
Skills
work assessments
Timeline
Generic

briah smith

Houston,tx

Summary

Results-driven and customer-focused professional with a proven track record in sales, vendor management, and customer service. Adept at promoting and selling HP products, specializing in printers and computers. Experienced in training retail staff, ensuring a deep understanding of product features, and fostering upselling skills to enhance customer satisfaction and maximize revenue. Detail-oriented with a commitment to maintaining visually appealing product displays and store layouts. Demonstrated skills in order management, cash handling, data entry, and utilizing order systems. Excellent communication and multitasking abilities with a background in merchandising and store management. Eager to contribute dynamic sales and service expertise in a challenging role.

Overview

2
2
years of professional experience

Work History

Merchandiser / Installer

Apollo Merchandise Specialist
01.2024 - Current

Ensure strict compliance to store layouts, boosting display effectiveness.
Apply innovative solutions to maximize retail space, enticing more shoppers.
Take on new store projects with enthusiasm, guaranteeing timely and dynamic setups.
Implements unique merchandising techniques to maximize retail impact.

work closely and effectively with management to reach store goals

Hp Rep/Vendor Specialist

2020 Companies
12.2022 - 04.2023
  • Enhanced vendor relationships by consistently maintaining open communication and addressing concerns promptly.
  • Streamlined procurement process for increased efficiency by implementing updated inventory management system.
  • Negotiated favorable contract terms with vendors, resulting in cost savings for company.
  • Conducted thorough vendor evaluations to ensure quality products and services were provided to the organization.
  • Identified opportunities for cost reduction through bulk purchasing agreements and volume discounts.

Assistant Store Manager

Cupcake and a smile
09.2022 - 10.2022
  • Sales
  • Unload delivery , fill count sheets, take phone/online orders , checkout customers , make deliveries
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • data entry
  • marketing

Customer Service Associate

Walgreens
02.2022 - 04.2022
  • Greeting customers & extending help if they needed anything specific in store .
  • Cashiering & answering phone in between customers .
  • Unloading truck /making & hanging tags/ stocking shelves with products
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.

Education

High School Diploma -

Keystone Online
Online

Skills

  • Computer Operation
  • Customer Service
  • Cash Handling
  • Cashiering
  • Phone Etiquette
  • Team Leadership
  • Vendor Management
  • Delivery Management
  • Product Merchandising/
  • POS
  • Data entry
  • Customer Support

work assessments

  • Work style: Reliability, Proficiency, Tendency to be reliable, dependable, and act with integrity at work
  • Retail customer service, Proficient in responding to customer situations in a retail setting

Timeline

Merchandiser / Installer

Apollo Merchandise Specialist
01.2024 - Current

Hp Rep/Vendor Specialist

2020 Companies
12.2022 - 04.2023

Assistant Store Manager

Cupcake and a smile
09.2022 - 10.2022

Customer Service Associate

Walgreens
02.2022 - 04.2022

High School Diploma -

Keystone Online
briah smith