Briahna Belair
New Port Richey,FL
Summary
Proactive Front Desk Receptionist and Medication Aide with significant experience in guest services and patient care. Skilled in managing check-in processes, coordinating appointments, administering medications, and ensuring a welcoming environment. Known for strong problem-solving abilities, team collaboration, and maintaining high standards of cleanliness and safety. Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
OptumHealth
04.2024 - 07.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Medication Aide
Brookdale Assisted Living
06.2022 - 03.2023
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved resident satisfaction by providing compassionate and attentive care.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
Education
High School Diploma -
Enterprise High School
Clearwater, FL06.2022
Skills
- Customer Service
- ECW {e-clinical works
- Time Management
- Listening Skills
- Cash Handling
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Scheduling appointments
- Telephone Etiquette
Certification
- Medication Certified
Additional Information
Currently enrolled into Medical Assistant schooling online
Timeline
Front Desk Receptionist
OptumHealth
04.2024 - 07.2024
Medication Aide
Brookdale Assisted Living
06.2022 - 03.2023
High School Diploma -
Enterprise High School
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